Smugglers Hotel

As comfy as the beds were we have never met such an un accommodating host. Making us as guests feel awkward to ask for a room not near the road noise, decaf tea or coffee, gluten free products and accessibility. Any request were just shut down and answered quite abruptly. Shame as a wonderfully quirky Venue. Host was not open to comment s about cleanliness and was really quite rude about it all. Only on the last day at breakfast did he become a bit more human and conversational with us and really quite pleasant . A strange experience to be told the kitchen closed now on delivery of hot breakfast. Breakfast beautifully fresh but would have been nice to have extra of what I could have. Room a good size and had everything you needed at a basic level. Some con webs and marks on bed linen. Mould in shower and shower pressure weak but water hot, fan seemed particularly clogged up. Carpet threshold sharp. Nice picture s all around room and nice thick curtains. Having a room with a bath would have enhanced our stay and decreased the pain and fatigue I was suffering due to no accessibility. Clear to see host ready to leave for a quiet customer free life somewhere we wish him all the best but would have been nice to have a more flexible approach to us. We walked pass the bar and was told that’s shut now and doesn’t open it at anytime. Shame as guests we felt more of an inconvenience rather than welcomed. Quite uncomfortable.

Stayed 2 nights for short break, great welcome, breakfast was excellent and the hotel overall was extremely clean, nothing seemed too much trouble. We stayed in room 9 at the back of the older original building, the room like the rest of the hotel was extremely clean however, it was very dated and could do with a touch of modernisation, we will certainly be staying here again next time we visit Brixham

Plus points: very clean Minus - window needs blackout blinds or curtains as light on landing on all night for safety I imagine. - if you want to watch TV you have to sit on a stool and tv signal very patchy. - the worst thing was the noise from above my room probably owners quarters every night for 1.5 hours sounded like moving furniture very noisy. Possibly no carpets. The worst night Friday my last night noise stopped around 1030 got off to sleep woken half an hour later noise back stomping across floor and moving again but mixed with very loud voices this went on till 1.15am then it went quiet finally I was so stressed didn't get to sleep till after 4 woken up again at 7! Found out the business is up for sale which speaks volumes. I only saw male owner and didn't find him particularly friendly.

Never again, worst weeks holiday ever. Total waste of money, should of gone to some of my normal holiday accommodations, you say you learn by your mistakes well this is one mistake that will never be repeated

Right in the centre this hotel is a nice place to stay very clean nice breakfast and handy for walking around harbour area close to shops an restaurants only draw back is like all small towns is parking would recommend though.made to feel welcome

Stayed here for long weekend with adult family. Were made feel very welcome right from the start. Lovely quirky hotel and the best breakfast we have ever had. Spotlessly clean and right in the centre. Highly recommend 5*