Hotels Near We Make Bristol in Bristol

Was a lovely hotel. Set in central Bristol so perfect location. Room was comfortable, clean and modern. Staff were friendly and professional. I would highly recommend staying. Was a great price for the time of year

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

Huge, clean room with fresh renovation, good quality shampoo and hair conditioner in the bathroom, delicious breakfast with a huge choice of food. At breakfast I really liked that guests are shown to their table and you do not have to look for a table yourself with a full plate of food in your hands. At the reception we were met by wonderful Amelia and her colleague Sut, they were very friendly, quickly formed the check-in and gave my son welcome sweets, which he was incredibly happy about. Love Bristol. Thanks to all the hotel staff for their work.

Not only was the room perfect (comfy, clean, spacious) The staff were absolutely amazing. Breakfast top notch too. One of the best hotel stays I have ever had. Infact, the staff were so kind and understanding, that when I had to get admitted to hospital they extended our stay *for free* for an extra 3 days, and said we could stay as long as we needed until I got better. Truly so grateful for all their help and they deserve the best review I can give. Thank you Holiday Inn express! We are so grateful for your hospitality and compassion, would not know what we would have done without your kindness xx

Great location and beautiful architecturally designed hotel. Was here for the pride march which passed the hotel. Staff were really helpful especially the new employee from New Zealand.

A lovely building with a nice forecourt area, reception was very welcoming, bright and cheerful. All the staff we spoke to were lovely and helpful. The only bad point was not having a car park, but they do offer discount on the nearby public car parks.

My partner and I have just returned from a very enjoyable weekend in Bristol(19th-21st Aug). We stayed here back in July this year so decided to return. We recommended the hotel to two friends who came and stayed there as well. We had room 213 which is at the back of the building but as we only needed the room to rest it didn't matter. The room was clean and very comfortable with a good shower. Check in was simple and the staff were very pleasant. We like the idea of the hotel having its own ironing room which we used whilst there. We used the bar on the Friday night when we returned to the hotel, Two double Hendrick gins and a mixer was nearly £20.00 ! But I suppose that's city prices for you. We are looking forward to returning in October for another enjoyable time. Thankyou to you all at Ibis Temple Quay.

Comfy well cleaned room and bathroom. Lacks a fridge which would have been welcome. Decent gym and the swimming pool is a great way to stay active away from home. Staff all good and seem well trained and personable Restaurant is poor for choice, quality and expensive- just parted with nearly £6 for a pint followed by £17 for a risotto which had nearly zero flavour served so fast it must’ve been microwaved. Breakfasts are good with decent hot and cold choice

The hotel was in a good location, close to the city centre. The hotel is cosy and the rooms are big. And has a free swimming pool and sauna. Good value for money and perfect for a holiday.

At first check-in, staff said my booking’s payment was failed, I showed my booking confirmation with clearly stated payment successful, then he printed a confirmation for me to sign but I found that’s another one’s booking… totally another name… The 2nd print out was just showing my name without another personal information and I was told it’s okay to sign… Once I entered my room, there’s no bath tub, I called the concierge and claimed that when I booked this room type, photo clearly showed there’s bath tub and that’s why I chose this more expensive room type, staff just told me only Superior King room type offered bath tub… When I tried to take a shower, there’s no shower gel & face tissue in the toilet… what a big surprise that a so called 4 stars hotel could provide such service standard… I would definitely NOT recommend this hotel to anyone going to BATH for a visit… And what’s more, this is my Birthday trip with more than 3 hrs drive from the North, they really gave me a BIG surprise!!