Hotels in Bristol Old City, Bristol

Centrally located, tucked away in a side street, this is a pleasant guesthouse with spacious rooms and an honesty bar in the evening. WiFi was not good and I spent over half an hour waiting to check in as the receptionist was away from the desk and not answering the phone

The hotel is very nice, with all the equipments need, however, I had several experiences finding the lights cannot be turned on, and also the oven does not work. The safe cannot work, and the mirror was at the ground. The washing machine kept on running water without stopping? It seems no one checked the property properly before the customers check in. Also their online sales control the sales of rooms without over 28 days, so, doing online booking cannot over 28 days. After 28 days, if you want to stay longer, then the sales price almost like stock price, flucturating seriously, then it becomes today is a price, tomorrow the price is doubled. In most other hotels chains, it will have a committed price for certain time, so customers can know it will be valid for how long. However, this hotel sales will tell a different price every day. It makes less confidence to let customers feel loyalty. The other strange thing is their direct price is always cheaper than the agent price, so it makes people better book at agent rather than book directly, it seems very unusual as well. It looks like both the customers service for room management and the sales service for sales management shall be further looked and improved. It is not buying stuff from weekend market, and the price can dramatically change like this. Also, a commitment to customer shall be followed, especially if this is already in writing. It is not right to tell customer one price in writing, and the next day changes again. It sounds like we bargain in the weekend market for buying vegetables or meats? No customers will like to see A Price become B Price and become C Price. Also, there is no difference between daily rate and weekly rate and monthly rate, seems hotel does not encourage direct sales with customers, also do not encourage long term stay as well. Can only say It is a very unique experience.

Short weekend weekend trip to Bristol- location of this hotel is great, right in the middle of the city and also only 15 minute walk to Temple Mead station. The hotel exterior is very beautiful and the room was warm and comfortable.

The hotel is very conveniently located in central Bristol, making it a great base for exploring the city. The room itself was quite spacious, featuring a comfortable bed and a good shower. However, one issue I encountered was the heating— it wasn’t working during my stay, and each room had been provided with a small electric heater instead. This wasn’t mentioned at any point prior to booking or even at check-in, which was disappointing. The heater provided was quite small for the size of the room, and if the weather had been any colder, it likely wouldn’t have been sufficient to keep the room warm. Service at the front desk was also a bit slow. I tried calling reception multiple times using the in-room phone over the course of a few hours, but no one ever answered. The hotel does offer amenity kits, which is a nice touch—especially as many hotels seem to have done away with them. However, the breakfast was a bit pricey for what was offered, which may not be the best value for money. Overall, the location and room size were great, but the heating issue, slow service, and expensive breakfast could use improvement.

Very good hygiene, good location, convenient to go everywhere, the room is filled with alcohol every day, free to drink, the heated stainless steel shelf in the bathroom is very practical, you can dry clothes such as bath towels, towels, etc. The Uber driver communicated and was very friendly.

Overall a good sized room. Howerver the aircon was not adequate to cool the room and felt a little too warm for the hot summer's day. However the beds were comfy and the room overall well styled. The bathroom was very spacious with fantastic lighting! Other than the unattractive view out the window and the aircon, I would highly recomend!

This last-minute hotel reservation was at least twice as expensive as usual. It's conveniently located in the city center, next to a Tesco. However, due to its central location, the security at night is quite poor. The room was very large and felt like a remodeled old hotel, but the old exterior outside the window was quite ordinary. The lighting was too dim, the room was too large, and I was given a corner room, which made sleeping uneasy. Furthermore, the hotel's cleanliness was very poor, and the mattress was of poor quality.