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Future Inn Bristol
4.5/554 Reviews

Future Inn Bristol

Bristol|0.4km from British Heart Foundation Home and Fashion Store
A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

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Top rated hotels in Bristol

Searching for hotels near British Heart Foundation Home and Fashion Store? Compare room rates and reviews to find your ideal stay.
Moxy Bristol
4.5/5139 Reviews
Incredible staff. That’s the first thing to stay, they really make the difference. The hotel itself is very on trend, you get a free cocktail on arrival, and the breakfast which isn’t expensive, is good. The room is very comfy and well appointed, the bed was comfortable and the shower room, although small, was more than adequate. It’s all about the staff though, incredible service.
CLAYTON HOTEL BRISTOL CITY
4.4/5113 Reviews
Bristol Old City
The hotel is in the city, and the transportation to the scenic spots is very convenient. It is highly recommended. The hotel is fully equipped, the sanitation environment is good, and the service attitude is very satisfactory. I may consider coming again next time
Brooks Guesthouse Bristol
4.1/582 Reviews
Bristol Old City
Good basic facilities and a great breakfast. The guest house is in the centre of the club and bar area of Bristol, so lots of noise all night. There is no parking and you have to leave the car in a multi story car park about a ten minute walk away. Which cost £36 for my weekend. No facilities for disabled, but does have a small lift. No view except the back of other buildings. I was arriving about 9.00pm and informed reception before hand. I was hot, tired and sticky. The girl manning the desk at night was really miserable handed me my keys and told me that my breakfast wasn’t included and I would have to pay £13 for each meal and left me wondering what the hell was going on. I was too tired to argue and went to my room. It was a small double that overlooked a grubby, dark courtyard. Another building was right in front of me with windows looking straight into mine. No wardrobe as room was too small. Good breakfast with great waiters. Another miserable girl behind the counter, who wouldn’t speak. The day staff were lovely though. All in all, a tiring weekend with very little sleep due to the noise and heat. The two nights cost me £232.20 and no, I didn’t have to pay extra for breakfast. Would I stay again. NO!
Saco Bristol West India House
4.2/536 Reviews
Bristol Old City
The hotel is very nice, with all the equipments need, however, I had several experiences finding the lights cannot be turned on, and also the oven does not work. The safe cannot work, and the mirror was at the ground. The washing machine kept on running water without stopping? It seems no one checked the property properly before the customers check in. Also their online sales control the sales of rooms without over 28 days, so, doing online booking cannot over 28 days. After 28 days, if you want to stay longer, then the sales price almost like stock price, flucturating seriously, then it becomes today is a price, tomorrow the price is doubled. In most other hotels chains, it will have a committed price for certain time, so customers can know it will be valid for how long. However, this hotel sales will tell a different price every day. It makes less confidence to let customers feel loyalty. The other strange thing is their direct price is always cheaper than the agent price, so it makes people better book at agent rather than book directly, it seems very unusual as well. It looks like both the customers service for room management and the sales service for sales management shall be further looked and improved. It is not buying stuff from weekend market, and the price can dramatically change like this. Also, a commitment to customer shall be followed, especially if this is already in writing. It is not right to tell customer one price in writing, and the next day changes again. It sounds like we bargain in the weekend market for buying vegetables or meats? No customers will like to see A Price become B Price and become C Price. Also, there is no difference between daily rate and weekly rate and monthly rate, seems hotel does not encourage direct sales with customers, also do not encourage long term stay as well. Can only say It is a very unique experience.
Future Inn Bristol
4.5/554 Reviews
A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away
Mercure Bristol Grand Hotel
4/5121 Reviews
Bristol Old City
Honestly, the team here at the Mercure have gone above and beyond. I’m here for a business trip as I’m attending a trade show within the hotel and I have found the whole experience brilliant. I checked into my room but my toilet had a bit of an overexcited flush, the maintenance team came out to rectify but they upgraded my room without hesitation. I mentioned that I would be back here in 4 days time to stay due to my sister getting married around the corner and when I say that they are pulling out all the stops for her for that evening before the wedding, that isn’t even the half of it. I can’t say too much incase she reads this review beforehand but thank you a million times to Mahin and Stan for everything you’re doing for her. You’re making a Big Sister and her favourite person very happy! We’ll definitely be back!

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