Anonymous User
July 15, 2024
Stains can be found in the bathroom, soap leftovers at the sink & missing toiletries !!! Only found one toothbrush and have to request for toiletries which is slow!! Waited for more than 1 hour.
When pulling some of the cabinet, touched sticky stains inside (looks like soft drinks stains)
Carpet edges can be edgy and hurt my feet
sometimes, need to wear slipper at all times in the room
Service wise not really impressive for this price range hotel, staff are friendly yes but shouldn’t expect anything more that will go for extra for customers.
Whatever&whenever staff is practically not there, requested for thing or service and never heard back.
Breakfast is disappointing, less variety of options, crowded & some doesn’t even tasted good
Overall a disappointing stay compared to other W hotels I’ve been to (Osaka, Bangkok & Singapore).