Copthorne Cameron Highlands

Wonderful stayed at this hotel with my family. Good location and we were able to walk to the morning market just about 10 minutes.

Enjoy the location as it is quite convenient, below are some eating shops. The room is clean and nice, the view is superb. However when I arrived on the first night, I was requesting for bottled water, toothbrush and slipper, the front counter said they have taken note and will send it over to me shortly, but I only get the toothbrush set. Then I made a second request, but still they didn't send me the bottled water and slipper. After the next day room service I have only received the bottled water (until checkout I didn't receive any disposable slippers).

Former hotel equatorial, sadly very much run down now, if they can refurbish it that would be good. Location near to Kea farm.

The worse experience ever with my years of travelling to Cameroon. Just bcz the studio room is not a part of hotel building it was managed so poorly. First room had leaking and bathroom clogging with bad smells. We switched second room and with no effort of saying sorry they just provide new room. Then another disaster happened as we wanted to rest while watching the TV, it wasnt working so does WiFi and astro. After multiple times of communicating with them they concluded it was under maintenance and would like to provide portable WiFi instead. We waited till late night and to our surprise No1 came back to us with it. Since we only stayed one night, we decided to go through it and went for breakfast the next day. The hygiene took a toll on us as we found a fly on the boiled egg and without hesitation they just took it back, due to the discomfort we packed a new breakfast and went back to room. To get ready and check out. While check out process was faster than the one hour hassles of checking in, we were surprised non of the issue raised was addressed nor acknowledged. And they claimed the studio WASN'T HOTEL BUILDING WHICH WASN'T STATED IN THE DESCRIPTION BEFORE BOOKING. if we knew we wouldn't have taken it. Worse experience ever as all we wanted was to leave the place at soonest.

Service are good. Food are good, many choices. Location are excellent. Near KEA Farm. Facilities like tooth brush on request.

My second booking because I love the hotel. The room is very spacious for 2 pax. Strategic location very near to Kea Farm and can go by walking and park your car at their provided parking. Has a good view. I recommend to book the room including their breakfast.