Verified traveler
November 19, 2023
If you're into a robot hotel of the future, this place is for you. There was not another human being on site the entire time I was there. This includes in the office or anyone on staff. Despite the office being well lit (with a "welcome" neon sign) when I arrived (7pm), the doors were locked and multiple rings of the doorbell went unanswered. After I finally discovered that there was some kind of automated key dispenser, I found a code (with no instructions) buried in my text messages. The touch screen on the key dispenser was finicky and poorly responsive. it took nearly 15 minutes in the dark to access my room key, of which there was only one. I wondered if perhaps the next day there would be a person in the office from whom I could get a second key, as I inevitably always lock mine in my room, but no: the entire time I was there I never saw a person in the office. The only person I *did* see was the driver of a bass-thumping car in the parking lot at 4:30am who only left when I opened my door and stared them down. I recieved texts & emails asking me how things were going and if I needed anything, but they were clearly automated becuase when I replied I never recoeved any responses back. The room was clean & clearly recently remodeled, but the heated toilet seat wasn't worth not having any human beings on site for assistance. I'd rather spend more money to pay a human being a living wage to be there when needed than save a few bucks being underserved by automated tools.