Hotels near New Life St. Louis in Bridgeton

We arrived on a Wednesday night, after reserving a “balcony” room with two double beds. Our party included two adults and two children (as confirmed via our online booking). Upon arrival our room had only three sets of towels. Upon contacting the front desk, we were told that we could come down to pick up additional, as they didn’t have staff to deliver. We DID notice a housekeeper cleaning “front of house” areas, but evidently delivering items to guest rooms wasn’t part of her job description. Our room did NOT have a balcony. It wasn’t of major importance to us, however, we DID pay more (per room night) for this feature. When it was brought it to the attention of the front desk (“manager” Alicia or Amanda?), she kindly adjusted our rate. However, when checking out on Sunday, we found that while 3 nights were “adjusted” appropriately, our Thursday night rate was actually increased $20. This was above and beyond our quoted balcony room rate. (We were in a standard room for the duration of our stay.) This concern was brought to the attention of the front desk clerk working on Sunday morning. She explained that her “manager” wouldn’t be in until mid-afternoon, and she had no “access” or rights to adjust room rates. We find this unacceptable- not having a Manager on Duty “on site”, who can handle guest problems during a Sunday morning (mass) checkout. The clerk we spoke to did not apologize, and seemed indifferent to our concern. Also observed in the lobby was (what appeared to be) a non-hotel guest “transient” sitting on the couch and “tweaking” (rocking, talking to self, urinated on carpeted floor). The person asked us for money, and hotel staff appeared to allow this person’s presence in their lobby setting (rather than encouraging her to “move along”. Is this common practice? The hotel decor is beautiful, and the landscaping well-kept (sprinkler system was working throughout out stay). Parking lot was to be resurfaced. Our key cards didn’t work on several occasions, thus causing us to return from 7th Floor to front desk for reprogramming. Lastly, the majority of the sandwiches, salads, and wraps in the sellf-serve cafe area had reached their expiration dates. But, the breakfast buffet offered within the lower level dining area exceeded our expectations. This property has much potential. However, management and staff will have to pay better attention to detail if they hope to advance to the next level!

Probably the worst Quality Inn that i've booked in my life. The room needs an upgrade, the furniture is old like 80's. No breakfast , the front desk and noting are the same thing . Expansive rate for a poor service. I will never stay here again and a piece of advice: do not stay here too.

clean and tidy. polite staff.

When you stay at Embassy Suites by Hilton St. Louis Airport in Bridgeton, you'll be near the airport, within a 10-minute drive of Hollywood Casino Amphitheatre and Westport Plaza. This hotel is 10.8 mi (17.3 km) from St. Louis Zoo and 9.3 mi (14.9 km) from Washington University in St. Louis.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.You can enjoy a meal at Anne Morrows serving the guests of Embassy Suites by Hilton St. Louis Airport, or stop in at the grocery/convenience store. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Bridgeton? This hotel has 3305 square feet (307 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 163 guestrooms featuring MP3 docking stations and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Wanted a weekend staycation and it was perfect. Great Friendly staff, shower was one of my favorite things about it, it was in a prime location. The only thing that Dayton rate five stars was the breakfast, with the pandemic we understand the Buffay not being available, but the sack breakfast they provided was a banana and a banana muffin, no drinks, cereal, nothing else. Other than that we really enjoyed ourselves.

Excellent experience all the way around. Upon checking in, we were treated with happy smiles and attitudes. The front desk staff were great. The staff at the evening kickback all seemed to love their job and were focused on making sure all our needs were met. Random staff we would encounter throughout the visit were always smiling and making sure all our needs were met. The breakfast staff all had the same attitudes. Smiling, polite, attentive. Even the elevators were great. Very fast and roomy. Our room was an Upper Floor King Bed Deluxe with Sofa Sleeper. The room accommodations were exceptional. The bed was comfy. Everything was spotless. Nice big shower. WiFi was a little on the slow side but got the job done. Plenty of seating.

When you stay at Embassy Suites by Hilton St. Louis St. Charles in St. Charles, you'll be connected to the convention center, within a 5-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. This hotel is 4.9 mi (7.9 km) from Hollywood Casino and 7.2 mi (11.5 km) from Westport Plaza.Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM.Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Free self parking is available onsite.Make yourself at home in one of the 296 guestrooms featuring refrigerators and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

It is a rare occurrence how one member of staff can ruin a vacation experience, but that is absolutely what just occurred for my family during our spring break trip (April 4-7). This is an older Candlewood that is maintained rather well. It was clean and, although not particularly impressive, average and acceptable. This was a spring break getaway for my 11 year old niece her cousin of the same age. I had originally booked a Holiday inn Express in a more centralized location, vitally important to us, due to the the indoor pool. Not long after, I found an affordable Staybridge Suites, also in a good location. The downside was a lack of indoor pool. So I called the front desk and was told that their guests had complete access to the indoor pool at the HIE located across the street, which is very common. Eventually I located this Candlewood location for an even better rate. Like most (or all) Candlewoods, there is no indoor pool. So, yet again, I called the front desk and was GUARANTEED that hotel guests had access to the indoor pool at the Holiday Inn located across the street. I booked for the three nights based on this information, even though this location was quite inconvenient compared to the previous two mentioned. Upon arrival, I was greeted by a friendly and helpful front desk clerk. The same could he said for every other staff member I encountered. With one glaring exception. During check in, I inquired about how to access the indoor pool at the Holiday inn. Before the young, African American desk clerk could even respond, an older, mostly bald white guy (likely some kind of manager) inserted himself, clearly annoyed, by claiming he had never heard of such a thing.... implying that I was lying about my discussion with a desk clerk the prior evening. I had to ask him to please reach out to the Holiday Inn to find out the details, since this was something I had been promised. When I had to come back by the desk on my own, this older white gentleman proceeded to claim that after contacting the Holiday Inn, he was told that it was not a possibility dye to ”liability concerns.” Even though the hotel in question actively rents out their pool to non guests for birthday parties, etc. This gentleman offered no apology, no alternatives and was quite clearly annoyed at having to be bothered in the first place. We ended up having to pay really pricey fees to a local community recreational indoor pool 20 minutes away. This older white man was rude, aloof and offered no help. I am really quite interested in the special liability concerns that kept this hotel from being able to fulfill the promise made to my family and I myself. I would, in particular, like to know why it is not a liability concerns for other IHG properties in the same city to have an identical set up. Even if this particular Holiday Inn claimed that, could this gentleman not have asked about us paying a small fee? Sign a waiver? Anything....? This particular fellow was

With a stay at Best Western Plus St. Louis Airport Hotel in St. Louis (Woodson Terrace), you'll be within a 15-minute drive of Hollywood Casino Amphitheatre and Westport Plaza. This hotel is 9.8 mi (15.7 km) from St. Louis Zoo and 8.3 mi (13.3 km) from Washington University in St. Louis.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.Grab a bite from the snack bar/deli serving guests of Best Western Plus St. Louis Airport Hotel. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in St. Louis? This hotel has 720 square feet (67 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

The King suite itself was ok- couch a little overused and outdated- the bed was great king sized. the bathroom was awesome with a separate shower and tub and a closed door toilet area- but had a tv that was broken. Tvs are not smart and if they were- there was no access to stream from your phone. The lampshades had some type of dried up liquid on them. No room service- No concierge available when I arrived. Information and maps are outdated. The pool closes at 8pm during the week and 9pm on the weekend- The sun hasn't even set- and those were the ”new” hours. The pool was an alright size- 4ft deep throughout - Im sure due to the drinking hazards. All of this- and they still charge $11 for some type of service out of the $50 deposit. I booked through hotwire- added an extra day- and I basically had to beg the front desk clerk Kacey to be allowed to stay in the same room. SMH-. The stay was pretty mediocre for the prices charged. I paid close to $600 for two nights got this type of experience. Don't think I'd be paying to stay there anymore.