Hotel Europa

This hotel was could NOT have been better for our week skiing in Cervinia. Firstly all the hotel staff were so friendly and helpful from the front desk, to the spa to the restaurant/bar. The room was amazing with breathtaking views of the Matterhorn. The wellness centre was absolutely amazing and a great way to wind down after a long day skiing and relax before your evening meal. Breakfast was faultless. Lastly the location is absolutely perfect and literally a 50m walk to the ski lift (you also get a locker for your ski equipment included with your stay!). We didn’t want to leave at all.

Hotel Europa works well for skiers. It checks the basic boxes of a four-star hotel, but in reality, it feels more like a good three-star. Rooms are small but clean, breakfast is very good, and the spa is a nice way to relax after a day on the slopes. There’s also a ski room, which is practical. That said, I was expecting a bit of four-star comfort or luxury—something extra—but didn’t quite get it here. If it were a three-star hotel, I’d easily give it five stars. The best part is the location. It’s close to the lifts and many good restaurants. The hotel doesn’t serve lunch or dinner, but with plenty of nearby options, that’s not a problem. There’s a small parking area. It was full on Saturday, so I used the public parking next door. On Sunday, I found a spot in the hotel’s lot, so you can usually manage with a car. A big plus was being able to take a shower after the last half-day of skiing before heading to the airport. That made the trip home much more comfortable.

The hotel is advertised as 4-star, but the location is 4-star. The hotel is 2-star quality, for these reasons: Upon arrival, there was no toilet paper, and the cleaning staff told reception I did not look properly (!!!). The carpet at the entrance would get hooked if my vacuum cleaner had to go over it, so don't ask me how their vacuum cleaner skipped those strings of carpet. The bathroom cupboard had no handles, only holes where they once were. The lights were not all working. Night shift staff were abrupt with clients. Despite checking in on a Monday, the shampoo and body lotion were only put into the unit on Thursday (at least I had toilet paper by then, and my own shampoo and body lotion). The breakfast spread was NOT 4-star hotel quality, but the staff in the breakfast room were at least happy to see guests. The bathroom cupboards had severe water damage. The shower hook was lose and a challenge to shower with.

So we stayed at the Europa at the end of March 2025. It’s really well located at the top end of the high street 100m from the Cretaz chair lift at the bottom of blue run 5. Whilst it isn’t ostentatiously set up, it’s warm and comfortable with a nice lounge area and separate bar just off reception. The rooms aren’t huge but they are good enough being plainly but nicely decorated and are kept spotlessly clean. A few pieces of furniture and some carpets could do with an upgrade but there was nothing to spoil our stay. The spa and wellness area was fine with a small pool, small gym and small sauna, which were well used by the guests but never overcrowded. The ski rooms were quite small but large enough as it isn’t a large hotel. The lockers were really good, being some is the best we’ve come across. The breakfast room was fine, with a good selection of food which was well presented with some hot options. The staff were uniformly friendly and efficient. The hotel doesn’t do evening meals but it’s positioned so well it’s really very easy to find somewhere to eat in the evenings but it’s best to book Fridays and Saturdays as the town gets busy at weekends. We will definitely stay here if we come back to Cervinia.

A great hotel, close to everything in the town and ski lifts. Staff were great and breakfast fantastic.

Nice hotel, excellent breakfast selection, friendly staff. The hotel is sited close to the slopes so is sited perfectly for a ski break