Best Western Plus Europe Hotel

Great location to be close to the airport, not far to travel to everything else. We came for a short stay and had a lovely time, the room was beautiful, though be aware we had no fridge, not a huge issue as the staff were more than happy to provide ice when asked. The staff were lovely, but one staff member in particular made our visit so wonderful, and that was Mylene (sorry if we misspelt) She seemed to be everywhere at once, all of the time, and always with a smile on her face. We genuinely questioned if she ever slept as she was always around when we needed something. Maybe there was staff shortage during our visit also but it looked like she was doing multiple jobs at the same time, and never seemed to be stressed by this. Anything we needed, she was more than happy to help us and she truly made our stay at the hotel so enjoyable and relaxed. We would come back again purely for the service she provided. An absolute gem of a human being, and apparently new to the job, which was a surprise given how professional and accommodating she was. Thank you Best Western, and thank you Mylene. Dee and Gabriele x

Staff was nice - but not very attentive My room was showed "occupied" in the booking system when checking in. Not ideal when checking in at 23:00 - it took almost 20 minutes to resolve the problem. I bought something from the bar when waiting - but was not offered anything. In general the hotel staff could be a little more "attentive", I waited many times when I tried to order something from the bar - and refill of breakfast items was very slow..The hotel standard is generally good - but location not very central (but close to the airport)