Hotel Löwenhof

Very, very good hotel, the new decoration has a sense of design, the hotel restaurant is delicious 😋 and the boss is very handsome and very kind to the Chinese. He offered to provide a hot water bottle and slippers for washing

HOW SORRY I AM THAT WE SPENT 450 EUROS IN THIS HOTEL! My husband and I stayed in your hotel these days, from August 25th to 27th. Unfortunately, 450 euros is absolutely not worth your hotel. A nice room in South Tyrol can be found for 100 euros. The spa is old and dirty! I am attaching some photos that I showed to the reception; they told me they would check, but they did nothing! In the room we found a towel stained with menstrual blood. At the reception, when I brought it, the girl did not even offer to take it back to the room, she only told me to get another one. I am shocked! At the reception no one smiles and it seems that you are only kind to Germans and those who speak German. The girls at the reception have an expression as if the customers owe them something. I said it was our wedding anniversary, but no one even offered us a welcome cocktail. They changed the room with great difficulty. You cannot access the pool because it is full of people from the campsite. The photos on Booking are misleading: it is not indicated that the campsite uses the pool. The photos do not correspond to reality. At the restaurant, after clearing the plates before dessert, they did not clean the tablecloth, and I had to sit with a dirty table. At breakfast they forgot everything we ordered. The table remained dirty and I had to turn the napkin over or ask the waiter to clean it, while he only brought the dessert to a table stained with sauce. In general, I regret having paid 450 euros just to sleep. With 450 euros, the Hotel Hubertus offers impeccable service, while your garbage can is not worth this money! I will never return and I told my friend not to come. In Funes we found a wonderful place for much less and I regret not having returned instead of trying your hotel. If you want to make up for it, you can refund me part of the amount, since I wanted to leave yesterday. Otherwise, I will write this review on Booking and other sites to warn others.

Catastrophic service...I have no words to describe how guests are treated at this price. We booked 3 rooms including suites. In some chip shops we were served more cordially...and the service is simply unprofessional...

Amazing hotel, we had a suite with a bathroom, gorgeous spa and massages, incredible, I really liked it, it was an unforgettable holiday, amazing food for breakfast and dinner, great guys bartenders, gorgeous view from the window, very nice staff) I will definitely come back 😀

In itself it is a nice hotel with friendly and helpful staff. The first night we slept in a normal room (normal for a 4 star hotel) which was actually fine except that it was much too hot. The t****e night we had to move to a smaller room which was fine, provided it was a decent room... they should actually be ashamed of themselves for offering such a room at all, because they wouldn't even dare to offer this in a 0 star hotel and that for no less than 170€/night. Also, the price that was previously agreed upon before the visit was suddenly 50% higher. A price was offered for 2 nights including New Year's Eve dinner, but unfortunately the New Year's Eve dinner had to be paid for separately and the lady in charge was nowhere to be found on the day of check-out. We were already afraid of this because we kept hearing people complaining at the counter while paying when we passed by.