Guest User
September 10, 2023
The staff were really lovely and helpful with our booking and offered a travel cot for my youngest which was really kind. Check in, went really smoothly and an overview of relevant information for the room, stay, breakfast & checkout. The room was a good size and had a little kitchenette, with tea, coffee facilities and fridge, sink, microwave which we didn't realise at the time of booking. Although the room had some perks, the room we had (no11) was very dated and in need of tlc. My daughter dropped her comforter down the side of the bunk bed in the evening, and it came back up very dirty. The bathroom, in my opinion was the most part which needs the most work, it was covered in mould, fitting and fixtures old and some bits broken. The shower on the other hand worked well and was really quite fierce. That was great for us, but the children cried as it was quite sharp coming out of the head. Breakfast was really lovely and nicely cooked. Staff were kind and very helpful and accommodated for my daughter who has a milk allergy. Overall, we only stayed one night and it served a purpose for the stay we needed. In that time, my daughter loved the play area and fishing pond in the gardens. We said we probably wouldn't return with the way the rooms are at the moment, but a shame really as the staff were really friendly and a great location.