Saunton Sands Hotel Source Spa and Wellness

We have just enjoyed a gloriously sunny 3 night stay at this wonderful hotel.We visited a few years ago but since then the hotel, pools and spa have had a revamp and are now very plush ,modern and clean. We ate twice in the hotel and had great food and excellent service.The staff were polite and helpful. We visited theRosemoor gardens which were well worth a visit andBaggy Point which was great . Overall excellent value for money and can certainly recommend. Thank you to all the hard working staff.

This hotel never lets us down for service and location but 7 days with cloudless skies was the icing on top of a fantastic vacation, The 12hr sun on the terrace & pool along with views along the endless sands and staff we now consider as friends makes this our favourite location

OK so we made two visits in a week to this hotel in one of the most beautiful locations. The inside of the hotel has had a revamp and looks lovely. The spa - I would say save your money and book elsewhere. This was the most disappointing spa experience I have ever experienced. We booked a spa day and was advised to arrive at 10am. Upon arriving we discovered our time table for the day. It had not been thought out well. Very poorly infact. Meaning we had little to no time to use the facilities before going in for our treatment. We talked this through with the lovely Fiona who was extremely helpful. She advised that treatment times are only booked in the day before, I'm guessing to ensure the hotel guests are made priority. We were unable to use the thermal suite. We looked in, nice view but quite a small area. Pool area nice. Spa lacking a tranquil welcome, it is quite a high traffic area. Rushed welcome and they didn't even realise we were on a spa day. We had to cancel a treatment as otherwise we would not have had time for a swim. We did express how unhappy and how poorly planned the whole experience was. Not like us to say a thing. To which they gave us a complimentary glass of prosecco which was nice, a massage in the room with a view and a complimentary mock tail with our lush. Definetly did not make up for the shockingly organised day, nice gesture though. Room with the view was nice but wasn't really any benefit as you spend the massage time face down or eyes covered. The ladies who dive the massage were lovely and it was a nice treatment. Overall, super disappointed, needs someone who is more experience/capable to organise the area. So many better quality spas locally that leave you feeling relaxed, try elsewhere. Food- so we have ate twice in the lounge area one included in the spa day and we returned for our 10th wedding anniversary last night. Both occasions in lounge both occasions service poor. Spa day - the server was unwelcoming, didn't check on us and definitely didn't want to be there. Anniversary dinner - made a reservation. They lost the reservation. They tried to sit us on a dirty table that was not big enough to accommodate party size. Service again was shocking. Food was OK. Slow service. Dirty table. Got brought meals had no cutlery. Got brought desserts no cutlery. Pudding forgot, chased up twice. More like a self service area. Oh also both main and pudding orders were wrong. Clearly a lack of proper management in the area. We got married with you 10 years again and wanted a nice family evening but lacked in every way. Want to put a huge shout out to Marco on here as he was extremely hard working and was the only one who seemed to know what was going on in the area. He welcomed us and sorted out the cutlery and checked on us. Very disappointed with our visit and will not be returning.