Aurelius Imparatul Romanilor Reviews

Hold fashion The service Tame not nice at all I call to reception to ask for shampoo The didn’t answer

very big hotel with good location. the service is good and there is a lot of space

Very nice !! The trip was excelent

The best place that you can stay

The room is big, the facilities are average, the environment is good, it is in the mountains, the road up the mountain is winding, the breakfast is good, the hotel provides free breakfast, when you book online, just choose no breakfast, in fact the hotel provides it.

It was very nice and clean

The hotel is a bit old

The rooms are huge, the reception staff is wonderfull, the lady at the front desk made my day. Everything was great during our stay, from the parking place, the accomodations, restaurants, swiming pool, jacuzzi, spa, etc. The hotel it's big spacious, updated, clean. Thank you.

Super friendly staff, extremely big hotel and rooms, amazing massage at the SPA, very good breakfast and amazing surroundings! This hotel was on my must visit list for a long time! I was very glad to find available rooms! The breakfast is very good with a big selection of food.

Lovely hotel,very helpful staff especially Robert on Reception and Robert in the restaurant, Hotel bedroom was huge and very nice however it needs an updated as the curtains do not close and are a bit thread bare,The shower head was leaking but was changed very quickly once I reported it, The breakfast was ok,the dinner was lovely Overall I would come back to the hotel, The swimming pool was amazing with 2 pools both lovely and warm The spa looked lovely too There is a tennis court,plus a pool table not sure what they charge There is also a nice indoor play area for young children We would stay here again

The best Hotel In poiana brasov!!! I recommend going there for a lovley experience. The rooms are very big and clean, the staff is excellent and the food is very tasty. We booked the double executive room and the staff from the recepion gave us a great room with a mountain and a lake view.

it is the best choice you can make in Poiana Brasov for a great stay, great SPA, great massages, great rooms, and very big. Also the Restaurant its very nice. Professional staffs, friendly. The hotel is located in the very center of Poiana Brasov, hard to miss, having a lake at front.

Our stay was a mixed bag: an impressive façade and spacious accommodations but significant shortcomings in facility management and staff conduct. We booked a premium suite to celebrate my wife’s birthday with our daughters amid the picturesque mountain scenery. We were initially impressed, but issues soon became apparent. Inoperative in-suite sauna, a defective window, an unstable chair armrest, tired old mattresses, no plug near the coffee maker are examples in our suite. Despite assurances of repair from reception staff, the sauna was never fixed, and staff were dismissive when inquired about. Cristina at reception was particularly discourteous and unprofessional. The breakfast buffet fell short of expectations: inadequate replenishment of food and beverage items, cold eggs, and uncleaned tables. The swimming pool area, though aesthetically pleasing, posed safety hazards due to slippery floors. Inflatable toys for kids were all pierced and unusable. We observed kitchenware being soaked in the hotel pond while returning to the hotel at night -＞ a potential food safety issue? When trying to discuss the issues with the manager on duty at check-out, we were told (by Cristina) that there was none that day. If true, that might explain the operational deficiencies. Inconsistent service quality and neglect of maintenance indicate a disregard for customer satisfaction and operational standards. Improvements in management and infrastructure would be needed to align with expectations of discerning travellers. Overall, an unpleasant 'aftertaste' outweighs the positive aspects of our stay. We'll only consider coming back to this establishment if big changes are implemented.

An elegant, spacious and comfortable hotel. I appreciate the generously large rooms with balconies. My family and I stayed in a big room with two large beds, a beautiful bathroom with a tub and an even bigger balcony. The breakfast is rich and varied, and the restaurant is quite traditional, but has a plethora of dishes to choose from. The spa is very nice as well, with multiple pools, saunas and massage experiences. It is a bit pricey, but, nevertheless, it offers a leisurely, pleasant experience. I recommend this for folks who look for a retreating holiday.