Brackenborough Lakes Resort

Went to a ball on Saturday night and had stayed in the hotel. The jacuzzi bath didn't work, and we're given very little loo roll. The bed was so uncomfortable. At the ball, the food was awful. Mass produced with no seasoning. The only nice thing i ate was the cheesecake.

We recently had our staff party at Brackenborough Lakes Resort. There were enough bar staff serving drinks so no waiting around to get drinks. Table service was fast and efficient and a fantastic evening was had by all. This was a safe environment for our party of 14 people to let their hair down and have a good time. Accommodation had been booked prior to the evening so a perfect evening from start to finish. Thank you to Brackenborough for making this possible. Will be booking again for 2025

Party night. We paid about £50 per head. Soup no bread and very very spicy Ham hock the brioche style roll was dry and just crumbled Main was covered in black gloopy gravy the gravy wasn't hot which made everything cooler. The slow cooked piece of beef I received was solid we tried all meal to tell the team my meat was inedible but there was no staff around the male manager came over once the table had finished eating and ovely because the full table stood up and waved it still took him several mins to notice us! I was offered another slice after I had eaten around it which I refused so they gave me a drink. No one in the room ate the yorkshire puddings as they were just chewy and inedible. The roasted potatoes I can only assume they were part cooked and noone put them back in the oven as they were white and raw in the middle I have work in functioned for 10 plus years and I would have been embarrassed to serve that food. The dessert was fine I had the brownie which was unbalanced as everything was overly sweet. I can only assume the owner/manager hasn't tried the function food as if he had he would know it doesn't live up the reputation of the venue. The table next to us which I believe was a department from the company on a night out (I assume this as all the team working knew them) threw up ON the table directly behind my seat the room then smelt of sick for the rest if the night! I don't think I will be going to the party next year, I know the rest of my group will as they go every year and enjoy the dancing and the safety of a function room for dancing. Hopefully the manager reads this and addresses the food for the rest of the festive functions as the food was truly dreadful.