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"This was the best hotel I stayed at in Australia. There is a large park and many Chinese restaurants nearby. Korean restaurants are also easy to find. It was good to cook because there was a kitchen, various cooking utensils, spoons and forks, and a dishwasher. It was also good to have a balcony. Housekeeping was not provided during the 4 nights I stayed at the hotel, but I think the room was quite spacious for the price, which was a big plus. But why do you smoke in a hotel? I don't think it's a problem with the hotel itself, but there were often times when the hallway smelled quite strong. When I checked in at the hotel counter, they emphasized that it was no-smoking, but who on earth would smoke... Please don't smoke in a hotel. Oh, and I took a picture of the church nearby because it was pretty."

"I stay at the service apartment. Room is very large and spacious. It can house up to 7 persons comfortably. The balcony is so dusty that it cannot be used. The view is decently ok. Kitchen is basic with some pots and pans. The reception is manned 24 hours opposite the road the Best Western motel. Swimming pool, heated jacuzzi and steam rooms are at the motel side."

"Location is excellent. The coffee machine was not working in our room we told the receptionist when we checked out the receptionist was initially waived our parking fee unexpectedly. We will book again"

"The location is perfect. Lots of eateries and shops around. Great view. Room was clean and staff were amazing. Two of the window latches and the ice cube tray were broken. Otherwise it was great. By the way, I am still waiting for the pre-authorised deposit back. Read some reviews that can be difficult or take long to get that back, hopefully it will not be this case as I really wanna book this hotel again."

"Great service apartment. Well furnished, fully equipped kitchenette, comfortable bed. Lovely view from balcony. Very clean. Pool, jacuzzi and gym on roof deck is a bonus. Easy walk to Box Hill shops, restaurants and transport. Box Hill hospital 5mins walk away."

"Close to the Box Hill Chinese area and the station, there are a variety of dining options, it is also very convenient to go to the city and suburbs. More convenient is the laundry dryer and kitchen utensils, suitable for friends who like to travel freely."

"I am Chinese. I have stayed at this hotel many times. The first time I feel it is acceptable. Now I feel worse and worse, but the location is better. The service can only be improved. There is no hot water in the bath, and the air conditioner is noisy. There is no spare pillow in the room, the sofa collapses, just the TV can meet the requirements. Such a room should not be offered to customers. I only stayed for one night so I didn't pursue other things. I won't stay at this hotel again."

"The location of the service aparement is excellent. Also the receptionists are super helpful and nice. Whenever we need help, they will provide assistance immediately. "

"It looks like a standard motel. There are several Chinese restaurants and supermarkets about 1 kilometer away. It takes about 30 minutes to drive to the city center."