Hotelf1 Nancy Nord Bouxières-Aux-Dames

Very basic. Loud in the night with lots of people running around the corridors and slamming doors.

I am a blue customer of ******* and have many experiences with HotelF1. Last year it was a good choice but in all my reservations i saw that the room is not clean. The mattress and the blanket had always dirty stain. I am not going to reserve nothing with this hotel. Another problem; They didn't send me the reservation code and the automated machine could not approve my codes. Because they didn't provide me the proforma invoice. So, i stayed out more than one hour, i called the property with the numbers on the reservation ans called the ******* people but no one responded. Finally at 17:20 p.m arrived the reseption person and finally after one hour I could able to do a check in. Even she was agree that the reservation code didn't exist for me. As a blue client of Expedis I didn't expect this.

Incredibly rude night manager on 25th October. Came out of the hotel yelling at us in french, and just kept shouting every time we tried to ask anything before we could even work out what he meant using Google translate. It eventually turned out that he was not happy that the front wheel of our vehicle was ON the line of the front of the parking space. Managed to show him a translation saying that we found his behaviour rude, that he was shouting at us unnecessarily and that we would be making a complaint but he just laughed at us and walked off. After finally getting sorted and getting into the hotel, we found it to be dirty, run down and in an overall pretty poor state of repair. Broken door locks on the toilets, brown stains on skirting boards. It makes a UK Travelodge seem like a five star hotel. We thought it would be a safe, cheap place to sleep, having stayed in an F1 in Calais only the week before. Avoid this place unless you have no choice.