2 Grove Rd, East Cliff, Bournemouth, BH1 3AU, United KingdomView Hotel Details
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The Grove Hotel Guest Reviews
4.3/5
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(55)
Positive reviews(53)
Reviews with photos/video(3)
Negative reviews(2)
Nicola
Standard Single Room
Stayed in Aug 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Brilliant gem of a hotel. Staff are extremely friendly and accommodating. Cute little bar and room is just what I needed.
Response from Property: Thank you, Nicola for the lovely comments, they mean a lot!We hope to welcome you back to our place.kindest regards,Roberto
Guest User
Standard Double Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jun 1, 2024
Breakfast was cold, room could do with a lick of paint and new curtains, shower was tiny , had to pay £10 to park in their own car park, bed was comfortable, staff we're lovely and helpful.
Nick Ennis
Standard Single Room
Stayed in Apr 2024
Solo travelers
4 review
2.5/5
Posted on Apr 27, 2024
Tired old hotel in need of an update.
Ripped, dirty curtains with holes in. Stained old carpets. Peeling furniture. Uncomfy pillows and very springy bed. Heavy road noise overnight due to old single glazed windows. They have the cheek to charge £8 for parking too and birds from the trees that overhang it crap all over your car.
Pay a few quid more and stay in a Premier Inn. Pretty poor.
Guest User
Standard Twin Room
Stayed in Aug 2023
Travel with friends
1 review
3.7/5
Posted on Aug 22, 2023
Unfortunately the room was above the entrance and the main door was so noisy, couldn't sleep at all.
As well, othe guests were smoking right at the door and all the smoke came into the room.
Was nice and clean but a bad night sleep override it.
Guest User
Standard Double Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Staff were brilliant, location was what I wanted, very clean
James “Jimmy” Abram
Standard Double Room
Stayed in Apr 2023
Couples
5 review
5.0/5
Outstanding
Posted on Apr 6, 2023
Best hotel I've stayed in across the UK. It's not meant to be a 5 star I know but I'm not sure how much more the staff would need to do to get the 5 stars. They've been very decent with me and my Mrs where other hotels would have been looking for reasons to moan and more and they manage to treat us properly whilst keeping all the other guests happy too. Couldn't be happier
Rey Tang
Standard Twin Room
Stayed in Jul 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 7, 2023
Lovely place. Close to the beach.
Guest User
Standard Single Room
Stayed in Oct 2023
Solo travelers
2 review
4.5/5
Great
Posted on Oct 26, 2023
The single room was above the kitchen. After the range hood was turned on at six in the morning, the water in the water glass by the window began to vibrate. It is recommended that others stay in other rooms. Later, other rooms (as in the photo) were changed and were much quieter.
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Dario Walker
Standard Double Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 12, 2023
A very charming and clean hotel. The service was nice and helpful. Great location. Very high price-quality ratio.
If you do not require Hilton standard, this hotel will meet your expectations.
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Guest User
Standard Double Room
Stayed in Apr 2023
Couples
1 review
3.7/5
Posted on Apr 28, 2023
Warm and lovely hotel, the price is very affordable, with breakfast, very good
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Guest User
Standard Twin Room
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 2, 2023
very good very warm
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Diana C
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel was so clean and smelt lovely. The staff were very welcoming. Expecially Roberto. The breakfast was of high standard. The toilets in the property were very clean. We pulled up to the hotel and already had a parking space reserved for us. Roberto and staff were exceptional. My husband and I would definitely be booking again.
Response from Property: Thank you very much for the fantastic review, it means the world to us, it really does! :-) We are glad you had an enjoyable stay, found our hotel clean, had a lovely breakfast and appreciated the staff informal and warm welcome. I'm delighted I somehow contributed to make you feel welcome, it was lovely meeting you both and have a little chat. We reserve a parking space to blue badge holders when we are advised prior to arrival, a little gesture like this, we know, can make a difference. We look forward to welcoming you again soon, maybe during the festive season and take advantage of our very competitive rates (even more competitive when you book directly with us) and enjoy Bournemouth Christmas Tree Wonderland. Thank you again for your very kind words, Roberto & all the Staff at The Grove Hotel
thetravellingmanUk
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 29, 2024
My wife and I spent a considerable amount of time scouring the internet for a hotel in Bournemouth which would tick all of our boxes. We were looking for somewhere that was clean, comfortable, value for money, breakfast included and at the same time be fairly centrally situated. I am pleased to say that we were not disappointed. Breakfast was included in the rate, and on offer was fruit juice, a choice of cereals, fresh fruit which consisted of sliced melon and pineapple, white or brown bread with a selection of preserves. A toaster was on offer for guests who preferred toast. Tea, coffee and hot chocolate was also available. A full English breakfast was included too - orders were taken by the waiter/waitress for this if guest numbers were below 20, if numbers were above 20 then a self service buffet was provided. Hot food on offer included sausages, bacon, fried egg, mushrooms, beans, fried bread, fried tomatoes, and potatoes. Other options such as scrambled egg could be ordered from the waiting staff. Rooms were large, warm and comfortable with a large flat screen tv, and en suite facilities. Room decor was of neutral colours. The property also benefits from a large, relaxing peaceful garden. All the staff that we came into contact with were friendly and helpful, especially Roberto the manager whom we had a pleasant chat with before leaving on our last day. For the best possible rates, more especially if you require a car parking space, I would strongly recommend calling the hotel direct to make a booking. In our honest opinion you will be hard pushed to find anywhere in Bournemouth offering better value for money than The Grove. Seafront, Pier and beach are approximately a ten minute walk. Bus station and Railway station are approximately fifteen to twenty minutes walk. Bus stops are a short walk from the hotel. There is a petrol station across the road from the hotel and the Asda shop offers a selection of snacks, drinks and meal deals. We would have no hesitation in returning to this hotel should we ever venture to Bournemouth again.
Response from Property: Many thanks, thetravellingmanUK, for the great review, it means a lot to all the staff at The Grove Hotel. It was lovely having a little chat with you before your check-out, I know we are not exactly around the corner from you, but we hope to welcome you back to our hotel should you visit the area again. We are delighted we ticked all the boxes for you and we are thankful for all your kind comments :-) Kindest regards, Roberto
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 3, 2024
This was one of the best hotels i have stayed in super clean and comfortable staff very friendly and helpful. Breakfast was excellent very hot and plentiful. Only 10 min walk to town centre down a hill but be where you have to walk back up again only downfall will defiantly stay here again and cheap.
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 3, 2024
The Grove Hotel was warm, very clean and the beds were comfortable. Access was required for some of our disabled members of our party which was provided. Roberto was an excellent host with attention to detail. What more could you want from a hotel.