Hilton Bournemouth Reviews
Hilton Bournemouth
Terrace Rd, Bournemouth, BH2 5EL, United KingdomView Hotel Details
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1 night
Hilton Bournemouth Guest Reviews
4.5/5
Great
133 review
Verified reviewsLocation4.6
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(133)
Positive reviews(32)
Reviews with photos/video(8)
Great location(9)
Awesome rooms(7)
Awesome stay(6)
Negative reviews(1)
Guest User
King Room
Stayed in Aug 2024
Couples
2 review
Amazing
Posted on Sep 5, 2024
Good hotel with lack of attention to details. 😬
Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:)
Spa area is lovely, great tor the gloomy days!:)
Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower.
Guest User
Family King Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Aug 5, 2024
It was good service I like the way how they serve
6/15
Mashtor
King Room
Stayed in Sep 2023
Family
3 review
Posted on Oct 22, 2023
The hotel was nice but needs to be renovated. The room I stayed in, the bed was making squeaky noise.
Response from Property: Dear Mashtor, thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Marcus
King Room
Stayed in Jan 2024
Solo travelers
3 review
Very Good
Posted on Mar 1, 2024
Booked room with balcony. None available. Staff pretty dismissive about it...other than that place was great. Good breakfast
Guest User
King Room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on May 6, 2024
Lovely hotel. Great location, friendly helpful staff, comfortable rooms.
Guest User
Twin Room
Stayed in Aug 2023
Family
4 review
Outstanding
Posted on Sep 8, 2023
Fantastic hotel, great breakfast, room is clean and nicely decorated. Would definitely stay again
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Jan 2023
Couples
3 review
Posted on Feb 12, 2023
Not a clean room at all. Suspicious brown dirty streaks all around the bathroom, chips out of the furniture and random paint marks up and down the walls.
I’ve stayed at better Premier Inns.
6/7
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. We are sorry to hear that we did not meet your expectations in some areas of your stay. I will forward your feedback to our management team for review. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Sona索纳
King Room
Stayed in Jun 2023
Solo travelers
7 review
Outstanding
Posted on Jul 22, 2023
Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Sep 2023
Couples
6 review
Outstanding
Posted on Oct 5, 2023
Excellent staff, beautiful room. Close to town centre. Highly recommend,
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Ling
King Room
Stayed in Jul 2024
Family
4 review
Posted on Oct 26, 2024
Happy stay
Alan
Twin Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Jun 5, 2024
Good place
Huakaihualuo
Twin Room
Stayed in Sep 2024
Other
4 review
Amazing
Posted on Oct 7, 2024
In the city center, standard business hotel, parking needs to be registered at the front desk, 13.5 pounds per night
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Guest User
King Room
Stayed in Aug 2024
Other
12 review
Outstanding
Posted on Sep 29, 2024
The hotel is in a good location and has newer facilities. It is very close to the beach and restaurants, which is very convenient. The room is clean and comfortable, and the space is large. However, the breakfast food is average.
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Xiaofeixiangquanjiafu
King Room
Stayed in Jun 2024
Family
15 review
Great
Posted on Aug 3, 2024
The room was big and clean, but I had to call the service phone several times before someone answered, and the room cleaner forgot to put towels and bath towels! The location is very good and dining is convenient.
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Guest User
Family King Room
Stayed in Feb 2024
Family
6 review
Outstanding
Posted on Jun 27, 2024
The hotel is in a great location, very close to the beach, just a few minutes walk. The room environment is clean and comfortable, and the space is large, which is very good. There are many different restaurants nearby, which is very convenient.
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