Jean-RENE-91
August 29, 2023
*** Hotel located in an industrial zone near an expressway 3km from the center of Béziers. This hotel is not worthy of a Best Western. 🔴 IMPORTANT: all the staff are extremely kind and helpful and are not blamed, but it is at the hotel management level that this is not going well. Parking always full, so of course we offer you a second disused parking lot 300m from the hotel with lights going out in the street at midnight. Nice return to the hotel in the dark night. The hotel looks like a blockhouse or a low-end Ibis hotel. The reception is closed at 10 p.m. and no more human contact except in emergencies, never seen a best western without night shift. Sewage smells in some rooms. Decent breakfasts, nothing more. At the same time, I send Best-Western customer service a detailed report of my stay with film and photos.
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