Guest User
October 17, 2023
We stayed at the hotel from October 13 to 16, 2023, with a group of friends. We travel for the rugby world cup. On October 15, when we returned to the hotel room, after having been outside all day, we realized that we were missing a new speaker. We went to the reception and the person who was there, who at first did not want to tell us his name, told us that it was not the hotel's responsibility, and not only that, but at no time did he show any willingness to see what had happened, with We asked him to call the police, which he initially resisted, so that the fact could be established. On the other hand, when we asked to speak to someone responsible for the hotel, this same person, told us that the manager would be there the next morning starting at 08:00, which did not happen. We were at the hotel until we went to the train station and that person never showed up. The truth is that I do not recommend this hotel, not only because the speaker disappeared, but also because of the lack of empathy of the receptionist. P.S: Another person in the group had their wireless headphones missing. We stayed at the hotel from October 13 to 16, 2023, with a group of friends. We travel for the rugby world cup. On the 15th of October, when we returned to the hotel room, after having been outside all day, we realized that our new speaker was missing. We went to the reception and the person who was there, who at first did not want to tell us his name, told us that it was not the hotel's responsibility, and not only that, at any time he showed any willingness to see what had happened, so we asked him to call the police, which he initially resisted, so that the fact could be established. On the other hand, when we asked to speak to someone responsible for the hotel, this same person, told us that the manager would be there the next morning starting at 08:00, which did not happen. We were at the hotel until we went to the train station and that person never showed up. The truth is that I do not recommend this hotel, not only because the speaker disappeared, but also because of the lack of empathy of the receptionist. P.S: Another person in the group had their wireless headphones missing too.
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