Kyriad Aix les Milles - Plan de Campagne

The property provides great value, cleanliness, convenient location, and friendly staff. Guests enjoyed spacious, modern rooms, comfortable bedding, and a well-maintained swimming pool. Some appreciated the quietness and terrace.

We chose this hotel because we thought it was close to Aix TGV station ... unfortunately it's a good half-hour drive away on a kind of business estate. Secondly we chose it for its pool, but the pool had closed the day before on 30th September. Thirdly, we expected a meal, but the restaurant was closed! Instead of explaining that it would open again for breakfast and lunch next day, we were directed to take an Uber to a 'village' called Plan de Campagne - this turned out to be a shopping centre where all the restaurants were again closed! Thank goodness we did find a sweet little chain cafe called Pitaya selling Thai food (and we also met a really helpful person at the still-open Cave des Fromages and bought its excellent cheeses), but we then waited nearly an hour in a deserted parking lot for another Uber. Not a good way to spend our last night in France! However: the rooms are nice, the staff are otherwise intelligent and helpful, breakfast was good. The hotel is aimed at drivers who don't want to stop in city locations, and presumably at French guests who will know their way around instead of tourists who need more help in this kind of location. I felt sorry for the staff having to deal with such disappointed guests, but the website really does need to be more accurate.