Citizenm Boston Back Bay
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Boston

Citizenm Boston Back Bay

408 Newbury street, Fenway Kenmore, Boston, Massachusetts 02115, United States
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Located in Boston (Fenway–Kenmore), citizenM Boston Back Bay is within a 15-minute walk of Fenway Park and Hynes Convention Center. This hotel is 0.5 mi (0.8 km) from Northeastern University and 0.7 mi (1.1 km) from Copley Square.Show More
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hotel overview picture
Highlights
Ideal location
Excellent service
Delicious breakfast
Sparkling clean
Lots to do
Amenities
Fitness Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Wi-Fi in Public AreasFree
Coworking Spaces
VIP Check-In Service
All Amenities
Property Description
Located in Boston (Fenway–Kenmore), citizenM Boston Back Bay is within a 15-minute walk of Fenway Park and Hynes Convention Center. This hotel is 0.5 mi (0.8 km) from Northeastern University and 0.7 mi (1.1 km) from Copley Square.
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4.5/5
Great
The hotel is very good
All 124 Reviews
Surroundings
Metro: Hynes Convention Center
(100m)
Metro: Kenmore
(660m)
Airport: General Edward Lawrence Logan International Airport
(14.2 km)
Airport: Beverly Regional Airport
(54.3 km)
Train: Back Bay Station (BBY)
(1.4 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

King Room With City View
9

King Room With City View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
King Room
9

King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

4.5/5
Great
124 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
Average for similar properties in Boston
Most Mentioned
AI Summary
Guests appreciate the modern facilities, spacious gym, and convenient location near amenities. The breakfast with a variety of sweet and savory options is also highlighted.
S‍B‍A‍S‍U
February 12, 2025
Space is very limited, on foot at the end of bed would have done it. The co-working space is awesome.
J‍7‍7‍R
November 20, 2024
Good location to citywalk towards Berklee Music Fenway park (15-min walking), New Berry Street shopping (right on street), Copley Square (Trinity Church, Boston Public Library, John Hancock and Presidentual). Smart facilities with morden designs and easy check-in and check-out. Room is small for 3 but good for 2 adults and 1 kid.
B‍a‍s‍i‍l
August 29, 2024
Staff very helpful. Excellent modern facilities. Great communal areas to enjoy. Good value tasty breakfast
T‍I‍A‍N‍Y‍I
December 15, 2024
The hotel is very good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 11, 2025
Amazing <3
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 5, 2024
Atypical American hotel, the room is relatively small. Many things need to be done by yourself, such as using the app to adjust the air conditioning temperature, curtains, lights, etc. It is very suitable for young people, there are many young people inside. The breakfast is super good! 20🔪 is not expensive. Disadvantages, the temperature is set to 78.8F, and the room is still a bit cold.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 5, 2025
The dolls and decorations in the room are more suitable for young couples than families. The hotel lobby seems to be full of students and young couples doing homework. The worst thing is that the windows in the room are leaking, and the air conditioning and heating function is very poor. You have to wear a down jacket in the room. You can only call the front desk to ask their system to increase the temperature! The front desk staff is very nice, but no one answered the phone around 12 o'clock in the evening. I had to cover my down jacket on the quilt to fall asleep for several nights I stayed there... Don't stay here in winter!
Original TextTranslation provided by Google
5‍0‍z‍h‍e‍n‍g‍x‍i‍n‍g
January 6, 2025
The room is very smart, not big, located next to Berklee College of Music, convenient for travel, average breakfast, acceptable for $20
Original TextTranslation provided by Google

Services & Amenities

Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Check in via app

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Buffet:US$20.00 (approx. NZD 35.46) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Age Requirements
The main guest checking in must be at least 18 years old.

Property Description

  • Number of Rooms: 379
Located in Boston (Fenway–Kenmore), citizenM Boston Back Bay is within a 15-minute walk of Fenway Park and Hynes Convention Center. This hotel is 0.5 mi (0.8 km) from Northeastern University and 0.7 mi (1.1 km) from Copley Square.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.

Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Make yourself at home in one of the 399 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What are the check-in and check-out times at Citizenm Boston Back Bay?

The check-in time at Citizenm Boston Back Bay is 14:00 and the check-out time is 11:00.

Does Citizenm Boston Back Bay provide breakfast?

Yes, guests at Citizenm Boston Back Bay can enjoy breakfast during their stay. Breakfast option(s): Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Citizenm Boston Back Bay?

Prices at Citizenm Boston Back Bay are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Citizenm Boston Back Bay?

General Edward Lawrence Logan International Airport is the closest airport to Citizenm Boston Back Bay, and it is about 14 mins from hotel by car (14.2 km).

What is the cancellation policy for Citizenm Boston Back Bay?

The cancellation policy for Citizenm Boston Back Bay varies depending on the type of room and booking conditions.

About This Property

Nearest AirportGeneral Edward Lawrence Logan International Airport
Distance to Airport14.53KM
Nearest Train StationBack Bay Station (BBY)
Distance to Train Station1.38KM
Nearest Metro StationHynes Convention Center
Distance to Metro Station0.1KM
Average Price FromNZD705
Hotel Star Rating4