Best Hotels in Boston, United States

The room is well soundproofed and the bed is quite comfortable. The hotel is in a very good location and has convenient transportation. The facilities are a bit old and the front desk staff has a somewhat cold attitude.

The location is relatively good. There was also a convenience store nearby. I'm happy with my life. Although we stayed for consecutive nights, it was disappointing that there was no cleaning at all after the first night.

Shuttle comes automatically every 15-20 minutes: No need to call. Hotel is less than 5 minutes from airport. Breakfast is superior and included in the rate. This morning I had corned beef hash, a pancake with strawberries/syrup on top and a made-to-order omelet with several ingredients. There is luggage storage if you need to kill time after check out. The television is very large with comfortable bed.

The hotel room is relatively spacious and tidy. There is a large supermarket nearby. The breakfast is good, because the western breakfast is relatively simple, and the parking lot is $20 per day. You can take the red line subway to Freedom Road, MIT and Harvard University in 7-8 minutes after crossing a bridge.

Very cost-effective hotel As a college student, I have to stay here for one night each time I return from Boston to the village. The traffic is also very convenient. It is close to logan and south station ~ Chinatown is next to it

My two sisters and I stayed in this hotel while attending a Bruno Mars concert at the MGM Music Hall, Fenway. When we arrived at the hotel, they front desk said that our reservation had been cancelled by someone who had all my sister's information. She had booked the hotel in May 2022 for a September stay. We were in the air en route to Boston when this occurred. They hotel put us in room 922. At 11:30 that night, someone tried to enter the room with a pass key. We were in our pj's and it scared us to death. We immediately call the Front Desk...the first 4 times we called...no one picked up the phone. On the 5th try, I got the Night Manager, and he was abrasive and rude. He said ”Your room is supposed to be empty as you have checked out.” I replied that this was not possible as we are standing right here talking to you. He said with much annoyance in his voice ”I don't know what is going on.....I will check you in” and he hung up. My sister called again requesting we be put into a near by IHG property as we did not feel safe in this room/hotel. They never called us. We checked out, caught our plane back to Norfolk, VA and on the way out of the airport, another Manager called and was embarrassed by all the shenanigans that took place and offered to comp our stay. Days later when my sister followed up, they said they were comping us for 1 night only. This was NOT what my sister was told upon our return to Norfolk. Every step of the way at this property was a nightmare. We had to get our own towels, there was nowhere to eat on the property other than breakfast and it was an overall extremely poor representation of IHG properties. The Front Desk staff was so unprofessional and did not seem to have a clue on how to operate the tasks at hand. If you can find another place to stay.....run, don't walk to do so.

The room is large and well-equipped, but the wifi needs to be charged separately. The sanitation is very good, the bedding and the toilet are very clean. There are many restaurants and apple stores near the hotel.

Location of the hotel couldn’t be beat! It was within walking distance to almost every highlight of Boston. Typically we pick a place to stay with free breakfast but there weren’t many to choose from for the location we wanted. Our room didn’t have a view but that’s to be expected in a downtown area. Also would’ve been nice to have a hot tub or something to sit in at the end of the night. Only random complaint I have was actually the size of the bathroom. This might be a weird thing to complain about but I think because the bathroom was so large and didn’t seem to be heated well and when I did try to take a bath (yes I bathe in hotel bathtubs) it got cold very quickly.  I was disappointed they don’t have all ADA accommodations. The captioning didn’t work for half of the television shows, there were no flashing lights or doorbell for my husband who is deaf. I understand the building is old but it seemed like some of those things probably could be added. We didn’t interact with the staff much. We kept our privacy door hanger at the whole time so I can’t anything about housekeeping except the room was clean when we arrived. Overall the stay was good for the cost. And we would definitely pick this hotel again simply for the location.

I stayed here one night during both my trip from El Paso, Texas to Rockland, Maine (stopping overnight in Boston) and again on my way back. It isn't a fancy hotel but it is a great ”commuter” hotel. Despite it being right next to the airport, I never really heard anything during my first stay when my room was at the front of the building (Room #312), and was only faintly aware of the planes taking off on the second night when my room was on the backside of the building (Room #213). The rooms were impeccably clean (even the windows which were crystal clear) and comfortable. The bed was ”comfy cozy”, and the shower was the BEST I have ever had in a hotel. The personnel were friendly and efficient. Ryan, at the front desk was especially understanding and helpful in getting my boarding passes for the next day's flight printed for me (I'm a ”senior” and go old school in wanting printed paper boarding passes). I would also like to give a special ”shout out” to my shuttle driver, Carolyn, who was especially outgoing and friendly (while still maintaining a constant watch on traffic). Speaking of the shuttle, they were very helpful and spot on when giving me directions as to how to get from my arrival gate at the airport to the spot where their bus would pick me up, and the bus arrived within the time frame they promised. Because of my experience with this hotel, I will be booking the Hilton Garden Inn at Sky Harbor Airport North in Phoenix for my ”stop over” nights during my Hawaii trip next spring.

This address (239) is the front desk, the actual place to live is reallocated, but all are in the surrounding neighborhood. This time I lived on stephon street. The location is ok. There are two main roads. There is a whole food supermarket and CVS within a 2-3 minute walk. There are places to eat everywhere. It is a 10 minute walk to the convention center and Prudential mall The transportation is very convenient. Living a bit like a bed and breakfast, no elevator, it is good to have such a place in Houwan District, where the space is large, there is not much room after the queen bed, there is a folding sofa bed outside, enough for 2 people to sleep after deployment, the kitchen The equipment is complete, you can cook by yourself, the overall feeling is OK!