Radina's Way Hotel

We stayed for a week in February half term, overall great value. The hotel has a shuttle bus that runs from 830am to 450pm. Drops off outside the Samakov hotel. It's about 5 mins into town or I'm told about a 30 minute walk. There's a taxi rank and a taxi will cost 20 Lev. We has a suite which was ideal for 3 of us, in double bed and a single in the living room. The buffet breakfast and dinner were included in our stay and had a wide range on offer. There's a ski room for boots and ski's. The spa has 2 small swimming pools, 2 sauna's and a steam room, open from 10am-8pm. There's a small gym and a massage service. The bar is reasonable priced. There's a big bald guy on reception who could do with a hospitality course, grunts and one word answers but don't let him put you off. I'd recommend this as a cheaper alternative to staying in the town.

Great hotel just outside of the ski resort. We traveled as a family of four that has trouble deciding on restaurants so breakfast and dinner included is something we look for. Food selection for both was great. Room was spacious and the spa was ok. Friendly staff:) I took one star because the beds were a little uncomfortable, but we were so tired from a day of skiing that it didn't matter too much. Be aware that you'll be taking a five minute shuttle ride to the ski resort, but it was easy to use. If you want to stay at the resort after skiing, it's not a difficult walk back. Recommend it!

We thought this hotel was an amazing bargain for the price we paid at the end of the ski season. We checked in very late in the evening and they were thoughtful to give us a pack up as we had missed dinner. Room was fine, fitted our needs. Staff were very friendly. Breakfast was great, as the hotel wasn’t so full we had the usual cereals etc but you could order bacon, eggs etc if you wanted it. The chef made us pancakes which we loved! A shuttle bus is put on to/from the slopes, takes 5 mins and was very efficient. We see some people have had issues with the food? Our experience was an amazing one. We were served upstairs in the main room as the hotel was quiet and had a choice of starters, mains and desserts. The food was outstanding. Super soup or salads, chicken/pork/fish mains and a range of desserts. Very professionally presented. Huge portions - probably too much food. Only gripe is that there was no rest between courses, when the staff came to clear away our plates they brought the next course at the same time. Pool was nice with the integral jacuzzi (robes and slippers provided). Sauna and steam was just ok and there was no aroma in the aroma steam room - pity - perhaps we should have asked? Would recommend this hotel to anyone.

I’ve just stayed at the Radinas Way for a long weekend with friends. We had a really good stay, the hotel was clean and the staff friendly. We were on half bird basis which was excellent value. The buffet breakfast was great with yoghurt, fruit, fresh bread, bacon, eggs (scrambled or fried) amongst other things. They played pretty lively house music at breakfast which was ok but could imagine some might not like it. Dinner was also buffet and we had a good salad with choice of pork or chicken with rice or fries and some limited vegetable option. It was tasty and we enjoyed it. For variety we did go out for dinner in town for two out of four nights even though we paid half board. Bulgaria is good value for money when eating out so this didn’t break the bank. It was good to have the choice. The swimming pool and sauna, steam room, spa and gym were all excellent and really enjoyable after a day of skiing. In the room was a good quality robe that you can wear to the health suite. The bar was comfortable with fire and TVs. There was also a games room with table tennis (small charge to rent the ball and bats). Rooms were excellent with only one small issue - the heat is not easy to control and as with most Bulgarian places the temperature was on max. We opened the windows at night to cool it down and closed the bathroom door which had underfloor heating cranked to the max. After that the rooms were a comfortable temperature. Transfer to ski slopes was punctual and we got a space easily, however it was end of season and quiet. Taxi to the slopes is 15 lev so not outrageous if you want to travel outside of the free shuttle times. I would recommend this hotel, we really had a great time!

Beware that you will not be allowed to use the pool/spa after you check out unless you pay 40 lev (20 Euro) per person. So if you decide to ski on your last day you will not be able to have a shower and change for free which is quite extraordinary and doesn’t not happen in the Alps resorts. When we spoke to the management they simply said it was the hotel policy, they were not interested in what we thought about it. Agree with other reviewers who mentioned lack of basic customer service skills. I would say avoid this hotel if you can.

To start with this was a budget holiday booked through an agent, but the hotel surpassed our expectations in every way. It is a little way out of Borovets, but it is easily walkable. We're around 50 and walked into town, (without ski boots on) in 20 minutes and it's a nice walk. The road isn't at all busy though slightly slopped up hill going into town. Makes returning easier. There is a free courtesy bus that runs mornings and afternoons to drop and collect you from just outside the Samokov hotel. It works well and the driver even used to recognise us if we were walking and would stop to see if we wanted a lift. The room we had was plenty big enough with, TV, hair dryer, robes and slippers for your use especially when going down to the spa. The food was ok. It is typical buffet style which suited us and we always found something that we wanted to eat and there was always plenty of it. The staff generally were very pleasant and helpful. The odd ones didn't appear to speak English, but let's face it we were in their country and I'm afraid to say I don't speak a word of Bulgarian. The hotel was generally very clean and well maintained. If we had an issue we spoke to reception who resolved it quickly. I wouldn't have a problem at all staying at the hotel again especially if looking for a quiet place away from the excitement of Borovets town