Hotels near Cité du Vin in Bordeaux

FUYEZ EST TRÈS FAIBLE... Seduit par la situation nous avions décidé d y séjourner 5 jours, quelle erreur!!!!!!! *Le studio que nous avions réservé était crasseux à souhait, du sol, au plafond; à commencer par le sol qui collait, noir de crace, autour du WC il y avait de l'urine ça sentait la pisse à en vomir, les rideaux pouvaient tenir sans tringle tant ils étaient pourris, le lave-vaisselle ne marchait pas dés l arrivée et était dégueulasse et je vous dis pas l'état du canapé convertible, la suédine était noire de crasse et lorsque nous avons essayé de frotter avec une lingette desinfectante (force oblige nous sommes allés au Lidl acheter de quoi récurer...), elle est ressortie noire et pleine de moutons, une véritable horreur (j ai posé une fouta pour camoufler), le micro onde sale, toutes les poignées collantes, la douche beurk....,etc. * Le petit déjeuner ne vaut vraiment pas le prix, seul la jeune fille qui s'en occupe est très sympathique et relève le niveau d accueil .... * L'accueil clientèle est déplorable : à l arrivée une jeune fille nous accueille elle est vraiment très sympathique, on se dit super ça efface un peu le contact telephonique très désagréable que nous avons eu avec la responsable qui nous annonçait une panne de climatisation, malheureusement cette hotesse n'est là que pour la journée. Le pompon, une jeune fille nous accueille pour payer ce que nous devons, elle n est pas très accueillante....elle se trompe dans la note, durant plus d une demi-heure je discute, lui explique, elle ne veut pas reconnaître son erreur, s entête, elle est très irrespectueuse dans son attitude, très froide, et hautaine, finalement elle s est bien trompée, elle recrédite ma carte bleue d un joli montant, sans même s'excuser; je lui explique que j'attendais un minimum d'excuses elle ne veut pas prétextant qu'elle a senti que j'employai un ton agressif dans mes explications, j hallucine, je suis sur une autre planète; bon il n y a rien à en tirer..... Nb : nous avons envoyé un mail à la direction à Bruges, à ce jour resté sans réponse. Avis aux futurs clients qui tiennent à y séjourner : Prenez des gans, des lingettes désinfectantes, un produit javelisé pour les sanitaires, vos propres oreillers, etc. et vérifiez votre note avant de régler....

Though not in the center of town, this apartment hotel is clean, well-run, and convenient to transportation. Just outside the center, the short tram ride to much of what you want to see and do makes it a convenient place to stay. The neighborhood isn't particularly picturesque and is part of a developing area of old shipping buildings converted into shops, restaurants, and art spaces. It's also a short walk to the new Cite du Vin, kind of a waste of time and money IMO. You're better off spending your time and money going to an actual winery.

We have stayed in the hotel before as we have family nearby. We went out for dinner and came back to our key fob not working and we were unable to get back into our room. We called the emergency number on the door as the reception is closed between 7pm and 7am and there are no hotel employees on the premises during this time. We spoke to a guardian who spoke no English and poor French who told us that he would do a security round around midnight but we would have to stay outside until then - it was 8.30pm! We said that this was impossible and that we needed to get back into the room, to which he told us that it was not his problem. After a 30 minute discussion he got us to open a key safe and take another room card and said we should stay in another room for the night - obviously not a solution as we had medication in the room that needed to be taken, to which he replied it wasn't his problem and we should have taken it with us to dinner. At this point we asked to speak to a supervisor and threatened a formal complaint. He finally accepted to make the 30 minute drive to the hotel from where he was but when he got here had no idea how to open the room. It took another hour to find a solution. Although the reception the next morning agreed that this was unacceptable and the receptionist was understanding, we have decided to go elsewhere and we are yet to see a reimbursement for this terrible customer service.

Location: Initially, I was concerned about the location since the hotel isn’t located in or near Bordeaux downtown. However, it was a non-issue due to available transportation options and quick tram ride to the main attractions in Bordeaux. The tram station is a short walk to/from the hotel. We had no issues getting back to the hotel via the tram even at late (December) night. Hotel staff and rooms/facility: The hotel staff did their best to make our stay comfortable and enjoyable. They all spoke fluent English. We had two rooms and both of them were very comfortable. I did not have any issues with the noise from either side of the rooms (5th floor) we were staying. The hotel is pretty new and nicely laid out for a comfortable stay. Good size high quality bottled water has been placed in the room by the housekeeping daily and we really appreciated that. Breakfast: Breakfast was great and had a lot of options. The restaurant has a very nice commercial grade automatic espresso machine at your disposal and I was able to make any coffee myself. Overall, we all enjoyed staying at the Renaissance Bordeaux and the city of Bordeaux. I highly recommend this hotel for anyone visiting Bordeaux.

The location of the hotel has nothing to say, next to a large market there are various snacks nightlife, there should be fresh seafood early; there is also a wine city, you can visit the red wine production process / taste different wine. The queen bed room we stayed in was very high in the room, and it was very comfortable even if the room was not too big to sleep. The first floor has the second and third floors and is very quiet. The room was very clean, the sheets were changed, and the bathroom was very spacious. The public area is very good, not like other hotels flashy. There is a puppy area, a photo booth, especially a large terrace outside with sofas and lounge chairs, which is great. There is also a big screen watching the game. Public areas can eat and drink, many guests are chatting here. The front desk service was very warm, the English was very good and the experience was great.

Did an overnight stop in Bordeaux enroute to Biarritz , booked a bunk room it was really good comfy bed in 6 bed female dorm . As ever room mates were cosmopolitan . lovely outside area with live music , food was fresh staff friendly good choice at breakfast included .

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

Super experience, staff is very sympathetic and reactive. The room is spacious with a very large TV and a bathroom 2 places Small bemol on the curtains that are not entirely hidden But if not the stay was perfect

This hostel was probably the best for its price I’ve ever been in. Very helping and friendly stuff, I found exceptional good sleep due to your good privacy in bed with curtains. If you want to visit the beautiful Bordeaux and don’t wanna spend a ton of money for sleeping this hostel is perfect for you!