To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.8
Filter by:
Sort by:
All reviews(17)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(1)
Foody Travelog
Double Room, City View (Refurbished)
Stayed in Jul 2024
Couples
27 review
4.5/5
Great
Posted on Aug 1, 2024
Close to train station and very convinient to anywhere at Bordeaux. Staff are helpful, he help me to carry luggage to 3rd floor (hotel without lift). FOC 2 bottle water daily.
Hotel don't have aircond but with fan and air cooler. Overall is a convenient hotel for traveller but not for luxurious.
Next to hotel is restaurant and 2 famous local food (Canelé). La Toque Cuivrée & Canelés Baillardran, I'll prefer La Toque Cuivrée.
Guest User
Double Room, City View (Refurbished)
Stayed in Jul 2024
Solo travelers
10 review
3.7/5
Posted on Jul 22, 2024
Good location but sadly tram lines in front are closed meaning bus and then tram needed to get to airport
But I liked this place a lot and would return
Lots of restaurants nearby and train station opposite- but no noise.. buses were easy once you get the system
Main good thing was the reception staff… they couldn’t have been more helpful
When I rang before arriving they were lovely and throughout the stay they were fab
Location staff and price weee great value !
Trip_user
Double Room, City View (Refurbished)
Stayed in Mar 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Apr 6, 2024
No elevator
Original TextTranslated by Google
Julie
Double Room, City View (Refurbished)
Stayed in Aug 2023
Couples
27 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Superb hotel, located right next to the train station, the staff are very pleasant, I am delighted with my “stay”. I recommend
Original TextTranslated by Google
Luo YIN xc
Double Room, City View (Refurbished)
Stayed in Jun 2024
Solo travelers
21 review
4.2/5
Very Good
Posted on Jun 28, 2024
位置很好,離火車站非常近。服務可以,但不算最熱情周到的。
Translate
Anonymous User
Twin Room, City View (Refurbished)
Stayed in Jul 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jul 21, 2024
Très bien
Translate
Guest User
Stayed in Oct 2023
Other
3.0/5
Posted on Oct 15, 2023
Pros - great location next to train station, trams and airport bus Great service from the front desk, helpful and friendly. Cons - the carpet is badly stained in the bedroom and I hated being barefoot in the room. Housekeeping - the beds are “tidied” and not made properly. The toilet needs to be cleaned properly, it was stained. The curtains have come out of their hooks so it’s messy when you walk in. For the price I paid, I was expecting a higher standard as the photos look amazing on the site. I don’t think I would stay there again.
Guest User
Stayed in Jul 2023
Other
2.0/5
Posted on Jul 30, 2023
Location is OK - but knew that it would be a little distant from centre (its okay if you like walking - if not the tram stop is close by). Room was dated - smelt of damp. Was SO much smaller than anticipated. Stains on floor and mirror was not cleaned properly. Bed was low but pretty comfortable. NO AIR CON! but an annoying noisy fan was in the room.
Response from Property: Hi Aneesh! Thanks for leaving a feedback on Tripadvisor too :) We are really sorry that your stay was not satisfying. You had a nice room with balcony, we don't have air conditioning, that is in fact not mentioned when you reserve the room, it is necessary to check, if you judge that this aspect is fundamental to you. If the fan is noisy we can change it, you should have told us BEFORE departure so that we could have solved the problem. Claudia
Guest User
Stayed in Jan 2023
Couples
3.0/5
Posted on Jan 8, 2023
Stayed here for one night for a stopover en route to Spain. The hotel is in a very run down area down a derelict side street. You have to ring a bell to get inside and there's only one receptionist working. Our door would not lock so we got given a different room but the bathroom smelled very badly of drains so had to keep the door shut. The hotel has a snack menu and due to arriving late we couldn't get anywhere to eat as all places either bars full of students or run down kebab houses, along with super expensive restaurants where nobody wanted to go. The hotel menu consisted of various hot snacks but we were told only pizza was available. Very pricey and undercooked, very disappointing. Room had one coffee sachet and one tea bag for two people, no water. Breakfast very expensive but varied and tasty. Wouldn't go again it's in a horrible area.
Response from Property: Hi Jandiherts, We are very sorry to read your feedback. Some of the points you mentioned could be for our hotel, but a lot of them don't actually sound familiar for us... for exemple we are not in a side street but really in front of the train station. We never had problems with doors not locking and we sold pizzas until september 2022 then we stopped. Did you come before september 2022? This really surprises me that we only proposed pizzas and anything else. In our rooms you always have 2 coffees, 2 teas and 2 bottles of water. I ask you to check if you really were in our hotel and to please tell us then the date because we are a little perplexe about this comment :) Best regards,
Guest User
Stayed in Apr 2022
Travel with friends
5.0/5
Outstanding
Posted on Apr 23, 2022
Above and beyond service, an incredible breakfast buffet, and stunning views of the beautiful Gare Saint Jean can all be found at Hotel BDX. This is an incredible value. I will be returning if I have the opportunity. I felt so welcome! There is also a wonderful patio in the rear courtyard.
Response from Property: Thanks Disastrid for your feedback! We are happy you liked our hotel and would be more than happy to welcome you again. Best greetings, Claudia
Climber15485473039
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 15, 2024
On s’est arrêté pour prendre un petit déjeuner avant notre train. Accueil très sympathique, souriant. Le petit déjeuner était délicieux, jus frais maison, petite viennoiserie tout cela sur une planche. On recommande si vous voulez prendre un petit déjeuner un matin vers la gare de Saint Jean.
Translate
Guest User
Stayed in May 2024
Solo travelers
4.0/5
Very Good
Posted on May 6, 2024
Fait le job, bien placé à proximité du tram et restos, chambres propres et bien aménagées. Attention pour les personnes avec des difficultés pour se déplacer, il n’y a pas d’ascenseur. Enregistrement avant l’heure payant, et chambre pas prête à l’heure.
Translate
Francis P
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 28, 2024
Le cadre est très agréable. L'hôtel est très bien situé et les tarifs sont raisonnables. La chambre est confortable et bien décorée. Le personnel est professionnel et attentif au moindre de nos besoins. Si je dois revenir à bordeaux c'est ici que je séjournerai.
Translate
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 8, 2023
Super bien situé, bon rapport qualité prix , c'est propre et la nuit était calme (ma fenêtre donnait sur la partie arrière donc pas face gare). Pas de clim c'est dommage car cette nuit là il faisait chaud, la chambre était cependant équipée d'un ventilateur dont je ne me suis pas servi j'ai préféré dormir la fenêtre ouverte. Le petit déjeuner est pas mal franchement, pas de photos dispo car j'étais pas seul au buffet. Le point que je retiendrai le plus et qui a fait pencher l'avis en excellent est l'amabilité du personnel, Team après-midi, nuit et matin vraiment super agréable. Ce genre de détail qui (me) plait !
Translate
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Dec 2, 2022
Réservation le jour de mon arrivée ! Charmant petit hôtel à deux pas de la gare de bordeaux. Accueil chaleureux. Et le départ aussi ! Petit déjeuner copieux. Chambre trés propre. Salle de bain avec des produits de marque. A noter qu'il y a un snacking dans l'établissement.