Novotel Bordeaux Lac

Hôtel is located very close by the tramway terminus. The parking is big and closed As for the hotel, the rooms are nice and comfortable The restaurant offers a big and diverse buffet The gym is small and you have to ask reception for the key to use it Overall, nice hotel for a 2-3 days stay

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.

Everything was perfect. Very good hotel. I will repeat in the future

Lovely stay at hotel. Location was ideal for travelling by tram. Lovely pool and sun loungers. Like the extra touches by the hotel. Fresh beach towels provided for swimming, water dispenser. Room was nice and cleaned daily. Great value hotel. Breakfast was good. Lots of choice and restocked frequently.