Ibis Styles Bordeaux Mériadeck

Room Cleanliness and Comfort: The rooms are consistently described as clean, spacious for the price, and functional. While some mention the bed's hardness or pillow softness, the general consensus is that the accommodations meet expectations for comfort and hygiene.

Got there from an overseas flights and took a shower early afternoon. Asked for additional towels as only 2 were in the room for a double occupancy. Went downstairs to ask for more for a later shower and was given attitude for daring asking for additional towels. This is supposedly the higher end of ibis hotels chain. 1/2 coffee machines were not operating as always needed to be fixed by the staff who really didn’t seem to care as people were lining up to the only machine available. Very poorly managed. Only young staff and no senior managers on site. Staff seem to not care at all and super rude. During the checkout someone knocked at our door 15 minutes after the deadline for our checkout. Again was given attitude telling us it’s time to leave the room despite all the issues we encountered. Area is ok just ahead of tram station. That’s the only benefit. We will not stay there again.

Depsite being advertised as an air conditioned hotel we arrived to very hot and stuffy room. When we asked about the air con we were advised that this wouldn't be turned on for another week and received a flat response that as it hadn't been hot until now it wasn't to be turned on for another week and this in Mid May!!! We were offered a fan but the fan provided blew out more hot air that cold/cool air and we woke up about 3am due to a boiling room (according to the fan it was 31 degrees in our room.). We subsequently gave up with the fan and opened the window which didn't open much the only issue with this was that for the air to flow from the window into the room we couldn't close the curtains so we had to sleep for 3 nights with the curtains fully open in order to at least be able to sleep without sweating all night. The breakfast buffet was very sparce with very little selection. of what was avaliable it was mainly end of items (eg of 3 jam pots available 2 had been scraped pretty much clean). It was not worth the £12 per person it was being charged for.