The Piccolo Hotel of Boracay

Great location. Very nice hotel, Great value for money. I will return sometime

The lack of communication regarding the closure of the kiddy pool was a major drawback for this hotel (as we have chosen this because of the kids and availability of the pool). Knowing in advance would have helped us adjust our expectations for our stay.

My wife and i had a very good experience with this hotel. First the breakfast was sumptuous! It was given to us in a very short period of time. The room was so comforting. Can rest so peacefully. The location is just steps away from the beach. And most esp, the staff. They're so polite, courteous and professional!!! Always with a smile and ready to assist you in anyway they can. Surely we will go back to this hotel and highly recommend it!!!! More power to you!!! Ricky & Michelle

I booked a room here from March 1-4. They gave me room 218 which is at end area of 2nd flr. The room is ok, I just don't like the location of the room. Pros: staff are approachable and nice. They will accommodate your request. Shout out to Gherson and the 3 receptionist who are always smiling when i give my keycard for safekeeping. Breakfast is good as well. Cons: yes it's true that the room is kinda smelly. There are mosquitos in my assigned room. Manong in the towel area is not very welcoming. All in all, i had a good time in this hotel

This place could be so good. The biggest issue here is by far the communication, they just don't know how to communicate it's like there was a culture of fear! There is work going on at 7:00 a.m. in the morning and nobody communicated this to anybody. There is a huge glass screen when you are greeted in this Hotel, you honestly feel as if you're a criminal in a bank. It's impossible to hear what they are saying through the glass for the simple reason is there is so much noise in the lobby or they have music blaring very loudly. I have no idea what the management does here i have the sneaky suspicion they just hide in the background, in fact when i was complaining with regards to my return transfer the manager left the cubicle and let the front office assistance deal with it. This is not the way a good hotel is run it's like they don't know how to deal with westerners. The breakfast while it's quite nice once they get it right, is predominantly cold you can see the kitchen and it's not far away. I have no clue how the breakfast gets cold from the kitchen to the table. it's like the kitchen prepared but the staff don't go and collect it until... oh it's too late. This place like i said could be really really good um yeah the air conditioning is not  strong in the rooms as you would have in some of the places and i read a review that said that the path outside was terrible in muddy, You know that's not true that's actually it's the same walk way that there is in all of the side streets in boracay in station 2. So like i said this place could be good it needs change in management and it needs that glass removed from reception a traditionally also needs communication training given to all of the staff or just class this is a filipino hotel i don't let westerners stay here. Staying in room 110 was difficult too as the lock is broken on the door, I sprained my wrist trying to lock it, staff try and help but it's broken Mr Manager I suggest you fix it! Other than that, room is nice and spacious, pool is like ice but great location and free beach towels for the three minute walk to the beach.