Feliz Hotel Boracay

Feliz Hotel Boracay Reviews

Feliz Hotel Boracay

D'Mall of Boracay, Station 2 Brgy, Balabag, Boracay Island, Aklan, 5608, PhilippinesView Hotel Details
Feliz Hotel Boracay
Feliz Hotel BoracayFeliz Hotel BoracayFeliz Hotel Boracay
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Feliz Hotel Boracay Guest Reviews

4.7/5
Amazing
65 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(65)
Positive reviews(62)
Reviews with photos/video(32)
Awesome stay(31)
Great service(24)
Great location(24)
Clean and tidy(16)
Delicious breakfast(10)
Convenient location(6)
Great value for money(5)
Large rooms(4)
Negative reviews(3)
Em Victoria
Deluxe Two Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
We absolutely enjoyed our stay. The staff are friendly and accomodating esp. F&B service angel and concierge Kuya Jom. The room are spacious which we absolutely love esp. we have a toddler. The kids enjoyed the pool too and the lifeguard is friendly. Overall, we satisfied and will recommend the place and come back again.šŸ„°
6/11
Response from Property: Thank you so much for the glowing review you've given Feliz Hotel Boracay, Emerald. It's a pleasure to read such affirmative and uplifting feedback. We're glad to hear that our team made a positive impression on you. Their friendliness and dedication to service is one of the pillars of Feliz Hotel's hospitality. Special recognition to Angel and Joms - it's fantastic that they were able to make your stay more delightful. Thank you for choosing us and we're looking forward to welcoming you back for a return visit.
esteban moreno sterling
Deluxe King Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Since the very beginning the experience with Feliz Hotel was amazing. They were very helpful arranging transportation from and to the airport. Without mentioning we lost one flight, they were ready to help us rearrange the whole thing. Upon arrival, Joms, one their front desk staff, was waiting for us with a bright smile and made us feel like we had just arrived home. From then on, everything went smoothly and pleasant. The front desk staff were very kind every day, the cleaning staff were respectful and professional, and we were lucky enough to be part of their 5th anniversary celebration and it was beautiful! I canā€™t recommend enough this hotel, the rooms were beautiful, theyā€™re 70mts away from the gorgeous beach, the food in The Plaza, their restaurant, was deliciousā€¦ I just canā€™t recommend it enough! Please give yourselves the gift of visiting Boracay and stay at the Feliz Hotel.
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 1, 2024
Location is very accessible near the beach, restaurants. Clean rooms, lobby and pool area. This should be a perfect review. Front desk officers were attentive, however, requests were not being fulfilled right away. Contacted front desk and Asked for service water around 9pm, no action. Followed up at 10:35, still no water was brought to our room. Contacted front desk again at 11pm, it was brought to our room 5 mins after. They could immediately inform us if it would take time to give us a bottle of water.
SDRM
Deluxe King Room
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 24, 2024
The room was not okay. It says courtyard view, but i was given a back property view. No table for work, flickering sconces, the access card didnā€™t work and I had to go down to the lobby twice. The bed board is falling apart. This is room 405. North west corner room in the floorplan. Crazy room. Nevertheless, the staff service was excellent.
Ezzou
Deluxe King Room
Stayed in May 2024
Couples
22 review
4.5/5
Great
Posted on May 15, 2024
Feliz hotel has an amazing location at the center of the island, The hotel is absolutely beautiful in an architectural style reminiscent of the Spanish or andalousian architecture, The hotels has amazing shows every night, The pool upstairs is okay but not great, The breakfast is good, I recommend to come a bit early in the morning to have the best experience, The service is great, the staff is always smiling and they seem very friendly Iā€™m helpful, I was really satisfied with my stay there
Anonymous User
Deluxe Two Double Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 11, 2024
We had a great time staying at Feliz Hotel Boracay! Great breakfast buffet! Friendly staffs, very helpful and accomodating. Thank you for the great experience. Worth coming back next time. All the best Feliz Hotel!
Response from Property: It's a pleasure to read about your recent experience at Feliz Hotel Boracay. We take pride in our team's ability to deliver great service and it's wonderful to hear that you noticed their dedication. It is also great to know that our buffet breakfast added to your overall experience. Ensuring your satisfaction with our service is what we aim for and it's uplifting to know that we succeeded. We look forward to your future stays.
Jang
Deluxe Two Double Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 28, 2024
I had 1day and 1night stay. And i really love the way they treated me. The hotel staff are so nice. Very approciatable. And the general manager treats guests equally. I would love to stay here again soon. Iā€™m so happy I choose this hotel. Thank you for making people happy while staying in your hotelā™„ļø. I will rate this hotel 5stars! Very excellent! Thank you!ā˜ŗļø
Response from Property: Dear Jang,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our beautiful property and that our General Manager and staff provided excellent service. It's always our goal to create a relaxing and enjoyable experience for our guests. We hope to welcome you back for another stay in the future!Warms regards,Feliz Hotel Boracay Management
Mr. Oafallas
Deluxe Two Double Room
Stayed in Apr 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on May 6, 2024
Perfect score for this hotel. Located in the middle of Dmall
DADAJA
Deluxe Two Double Room
Stayed in Feb 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Good service, good location, very clean Every sat. Sun. Have fire dance 20min
Response from Property: Dear DADAJA, We are thrilled to have had the pleasure of hosting you during your previous stay at Feliz Hotel. Your feedback and satisfaction are of utmost importance to us, and we are delighted that your experience was a positive one. As you consider future travel plans, we would be honored to welcome you back to Feliz Hotel. Your satisfaction is our goal, and we look forward to the opportunity to serve you again.Warm regards, Feliz Hotel Boracay Management
Jun
Premier King Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Amazing stay at Feliz! The staff were accommodating and very sweet. All of them played their parts in making our stay a special one. Feliz boasts La Plaza, which is in front of the lobby and has amazing nightlife music. While it may be slightly noisy at night for some, it's definitely negligble and ceases around 11pm. After which it's very silent. The breakfast buffet was amazing as well with a good range of selection. Location-wise, it was very convenient to get around and had many great bites and souvenir stores just a short walk away. The airport transfer was clean and dependable as well. Thank you Feliz! We would definitely recommend this hotel to the picky and to those wanting a luxury experience at a good price.
Response from Property: Dear Jun, Thank you for your fantastic review of your stay at Feliz Hotel! We're thrilled to hear that you had a pleasant and enjoyable experience during your time with us. It's wonderful to know that our staff's accommodating and friendly nature left a positive impression on you, and we're glad you appreciated their service. We're honored to be considered one of the hotels worthy of being recommended, and we're delighted that you found our service, amenities, and food to be excellent. It's also great to hear that our airport transfer team provided friendly and pleasant service. We truly value your feedback and appreciate your kind words. If you ever plan to visit again, we'll be more than happy to welcome you back to Feliz Hotel for another exceptional stay. Thank you for choosing us!Warm regards, Feliz Hotel Boracay Management
Guest User
Premier King Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The hotel was very good. We have enjoyed our stay so much. The room was very spacious and clean. The staff were all so nice and the breakfast is also good. We frequently visit boracay and this is our first time staying here at Feliz Hotel and will probably come back here again. Please avoid Henann crystal, bad room and service.
Response from Property: Dear Valued Guest,Thank you for choosing to stay at our hotel and for sharing your thoughts on your recent experience. Your kind words about our rooms and breakfast are truly appreciated. We're delighted to hear that our staff were knowledgeable and friendly during your stay. Providing excellent service and assistance to our guests is important to us, and it's wonderful to know that our team met your expectations. We look forward to hosting you again and ensuring your stay is equally enjoyable. Kind regards, Feliz Hotel Boracay Management
Jaja
Deluxe Two Double Room
Stayed in Apr 2024
Family
1 review
3.7/5
Posted on Apr 28, 2024
This is bad experience to us. It was our first time to assigned in PWD room. Thereā€™s no mirror in the room, only in the CR. As per the staff, they will transfer us to other room but when we comeback from outside, they did not informed us if we will transfer or not. Requested duplicate keycard is not working to open the door. They said that they will give another keycard, until we check out, we didnā€™t received keycard and we didnā€™t transfer to other room.šŸ™„šŸ˜”
Response from Property: It's unfortunate you had such challenges during your time with us, Jaja. We strive to offer quality service and convenience for our guests. We're disheartened that we didn't meet your expectations. We take feedback on our room amenities seriously and are sorry that we fell short and also that you did not have the opportunity to transfer room. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns among the team. We hope that you might reconsider and allow us another opportunity to provide you with an experience that truly aligns with our service expectations.
jason
Deluxe Two Double Room
Stayed in Oct 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 28, 2023
I had high expectations from what I seen from the photos before booking, unforgettable those expectations were not met. Pros - 1) Location is perfect..Right in the centre of it all, a few steps away from.the white beaches, close to all the restaurants and shops 2) very friendly staff, there to help out in anyway and always greeted a with a smile šŸ˜ƒ Con- 1) Breakfast option was.. I don't know to be honest, if you're not used to eating Filipino food then this menu is not for you, it's mainly rice, sausages, dried fish, and a very limited amout of fresh fruit options it's either watermelon or Pineapple. It's an island full of fresh mango, coconuts etc. They should at least give that as an option. Juice is not fresh juice, it comes from a packet so when it'd diluted with is it just take like ice water. 2) Room locating and view- we got a view of a white wall when we opened the blinds, and the outside view is no better. 3) Rooftop pool view is somewhat blocked by another's hotel air conditioning. The view wasn't the best Overall the experience was standard 4 ā­ļø
Response from Property: Dear Jason, Thank you for taking the time to share your feedback about your experience at our hotel. It brings us immense joy to know that our location and friendly staff, made your stay pleasant and memorable. Our team is dedicated to providing exceptional service, and we're thrilled that their efforts shone through during your visit. Your feedback regarding breakfast and food options is duly noted. We do apologize if some expectations have not been met, and we will work on enhancing our menu to provide a wider variety of choices and an improved dining experience. We hope to have the pleasure of welcoming you back in the future, and we'll do our best to make your stay even more pleasant.Warmest regards, Feliz Hotel Boracay Management
Guest User
Premier King Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel is at a great location in the middle of everything. Easy access to all activities, restaurants and nightlife. The hotel itself JS good and clean and the staff is extremely friendly and helpful. I did enjoy the breakfast changing style every day for variation.
Response from Property: Your glowing review of Feliz Hotel Boracay truly warms our hearts. We are thrilled that you found your stay to be enjoyable, thank you in part to the convenient location, our upkeep efforts and the friendliness of our team members and our themed breakfast. We strive to ensure our guests are satisfied with the overall experience. Your satisfaction with the service, cleanliness, and overall experience at Feliz Hotel means the world to us. We sincerely look forward to your return, ensuring once again a satisfying service and overall experience.
Guest User
Deluxe Two Double Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2023
There is nothing bad to say about this hotel, Excellent location, great rooms (especially for families), great breakfast, the service and the stuff of the hotel are amazing!
Response from Property: Dear Guest, Thank you for your fantastic review of your stay at Feliz Hotel! We're thrilled to hear that you had a pleasant and enjoyable experience during your time with us. Your satisfaction is our priority, and we're thrilled that we could provide you with a memorable and enjoyable stay. Looking forward to hosting you again at Feliz Hotel for another exceptional stay!Warm regards, Feliz Hotel Boracay Management