We stayed for a week, people were nice but the room was very old, pieces of the interior master shower broken (soap dish), bathroom sink trim was completely off, tv remote didn’t work, refrigerator door was in very poor condition but more than this, we couldn’t get into our own room with a key. Upon arrival we were told anytime we needed to get into our room someone from security desk had to let us in. No keys for guests and we learned it had been this way for 5 months. The employees were always very nice but it was an inconvenience for us and I’m guessing for many of the other guests. For these reasons, we likely won’t be staying there during our next vacation.