Best Western Plus Governors Inn Reviews

This hotel is very unique. It is all made of red bricks. It is rare to see it in the United States, although it can be seen everywhere in the country. The staff is very enthusiastic and attentive, and will patiently answer any questions you may have.

The environment is good, the breakfast is good, and there are places to eat around

Good, good, good, good, good, good, good

We had a 3rd floor room next to the elevator and were pleasantly surprised by how quiet the room was. The staff were very pleasant and the check in process was very easy. The rooms were dated and pillows were too hard. Breakfast was very good. All in all, a decent hotel. With some updates the hotel would get a higher rating from us.

Very spacious room. But A/C was very loud. Please, please remodel with comfort height toilets. Felt like I was sitting on the floor.

The hotel was considerably much better than we anticipated. The room was huge, the beds were great, the refrigerator also had a freezer. The bathroom was awesome. The shower has good water pressure and the towels were new and soft. The clerk who checked us in was outstanding and caring. Breakfast was great. The food was hot, fresh, and very clean. The lady overseeing the breakfast was friendly and extremely helpful. I would definitely come back if we were in the area. After coming here, I would try Best Western Plus again at other locations

Staff was great. Room door had to be slammed each time. Door was swelled

The staff was excellent- they took care of our every need! They went above and beyond to help when we had a problem.

Staff was extremely friendly. This property is a very old building with some modern updates to the lobby. The coffee bar is a great feature. The rooms are large but the bathroom needs some major updates. Did not have anyone service our room during our 2 night stay. Beds unmade and no fresh towels. Disappointing considering the amount per night. The second night the ballroom had been rented out for a large gathering. Our room was 2 floors above the ballroom and was very difficult to fall asleep with the noise. Unsure why the property would not have housed guests who were not participating in the event on the other side of the hotel, far from the ballroom and noise.

The hotel staff were very nice and friendly. The room was clean, the bed was comfortable. The bath tub had mold, the towels had visible stains and were old. The AC unit were very loud inside the room, not easy to sleep with this noise. The area around the hotel was very ran down and old. The coffee machine in the lobby was excellent. Breakfast, not so much. I had a banana and a cup of coffee.

Spotlessly clean, super friendly staff. Property very interesting but a little shopworn.

Great location for the price - liked it was off Midlothan a bit so you didn’t hear street noise. The restaurant next door looks like a hole in the wall but was really good!

Although it was a little hard to find, the property in general was nice. My only complaint was the smell of heavy disinfectant trying to cover something else.

If not for the staff I would probably not come back. Needs updates and multiple things didn’t work.