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This hotel was meh and felt a little scammy. We ended up in Bolzano for 1 night coming from the Dolomites and didn’t have a room anywhere. I always prefer to book directly thought the hotel rather than a third party and on their site, it mentioned a double room with breakfast for €117. I emailed right away and within 20 minutes received a reply with a quote for €195. I asked about the cheaper rate and was told it was no longer available, so I booked at the higher rate. However, once we checked in the following night, I got curious and checked again for the same night and the €117 price said it was still available for that night. I felt like they used that to lure you in. The hotel itself was clean and the staff were friendly but our room was a little outdated and the floor felt like there were soft spots or holes in multiple places. I can deal with outdated but the holes covered by carpet were weird. The place was clean and a good size and also fairly quite so no complaints there. In addition, they had parking available for a few. When you book you have to select their garage, however, the do have a few uncovered spaces available that are a little cheaper but are first come first served and not reservable so ask about those. If you are coming by car, get directions on where to park before you get there. It is in a busy area right by the train station so we pulled into the garage next door and ended up having to pay and extra €2,50 AND had to move the car. The location is great for both the train station and the old town is walkable in about 5-10 minutes. The breakfast selection was quite large and had an assortment of coffee, pastries and fresh items.

While many seem to like this hotel, we can't say the experience was that enjoyable. The building feels tired, with an interior renovation done in an 80's style appearing dated. We followed the directions to the underground carpark (thankfully provided by the hotel), and discovered steps up and down to get to the hotel, and then up again to get from reception to the elevator. Hardly a deal-killer, but annoying nonetheless to schlep the luggage after a long day. Interior decor was surprising - it was neither ”classic old” nor ”modern chic”. Instead the reception area felt like something you might see at the counter of a Jamba Juice in a nondescript American mall. It was probably refreshing when first built, but style, particularly Italian style, has moved on significantly. Out of the elevator we found more stairs to get to our room. It was certainly spacious, but the style again felt dated. The bed was in a loft, up a set of noisily-creaking stairs, with a sloping roof skylight. Window coverings were good, blacking out the light of a very early sunrise, but we couldn't get the air conditioner to get the room below 22 or so (roughly 71), downstairs, and it was warmer still upstairs - all making for an uncomfortable night. The location was good for wandering around the old part of the City, but we have to believe that there are other centrally-located hotels offering a better experience. On any future trip we would likely opt for a stay in the beautiful surrounding area, visiting the old town (which the City seems to be intent on further improving) on a day trip.

Temporary homes di assoluto pregio nel pieno centro di Bolzano (via museo). Alloggi di recente costruzione, spaziosi, con rifiniture di pregio e gestione high tech delle stanze. Letto estremamente confortevole. Bagno molto spazioso con accessori da bagno di pregio. È stata una permanenza veramente piacevole. Nel mio caso non ne ho usufruito perché viaggiavo in treno, ma la struttura offre anche un parcheggio sotterraneo. Unico piccolo neo, l’assenza di deposito bagagli.

We stayed in an apartment here in 2019 and based upon the experience of this we re booked for our 2024 stay of 10 nights. Again we had a superb stay, the apartment was immaculate, quiet and very comfortable. It is also very secure. Our apartment had a good size balcony with clothes line which was very handy for our stay. The kitchen area had an oven cooktop, full size fridge and cutlery plates and cooking utensils. The location is ideal as well a supermarket is a short walk away, and also some smaller shops for milk bread and fruit very close by. The hotel does have a great restaurant and we dined here a couple of times for dinner well priced great food and excellent customer service. A bus top is in front of the apartment which enabled trips to another Town called Merano and the bus into Bolzano including a stop over the road from the Train station. Would highly recommend booking a stay in these apartments, there is parking on site and lift to access the apartments, noting the lift can offer access to apartment floors if you are staying there as you have a key to access the floors.

This is a family-run hotel, and a lot of thought has evidently gone into making guests comfortable and attending to their needs. The hotel is pretty central and has its own parking, so is very convenient whether you are travelling by car or train. The decor is principally light coloured wood (for which the hotel won an award) with sympathetic colours throughout. The rooms have electrically controlled blackout blinds that rise from the base of the window so that you can still enjoy some daylight without being woken by the rising sun, and there is ample storage space. We stayed for five nights on a visit to Bolzano that was partly for business and partly for pleasure, and couldn’t have been happier with the service. The staff were especially helpful and went out of their way to help us resolve problems (with our hired car), making phone calls on our behalf and getting the information we needed, so that the stress of travel was kept to a minimum. Nothing was too much trouble. All the staff, whatever their role, were unfailingly friendly and polite. The continental breakfast featured delicious home-made pastries and cakes- and even a glass of Prosecco if you wanted it! We would certainly stay there again.

Great location right in the middle of the city near shopping, food, and about a ten minute walk from the train and bus stations. A little challenging on the cobblestones with bags, but this just slowed us down a little. On site staff were very helpful and attentive, speaking at a minimum German, Italian, and English. They stored our bags for us so we could wander the city after checkout, and helped us find our route to Siusi so we could take the cable car up to Alpi di Siusi. Breakfast was very nice and typical for Italy. It would be nice to have a real cappuccino and not just a self-serve machine. Our apartment was a wonderful space, plenty large enough for a family of four. AC worked well, and espresso machine in the room was greatly appreciated. We did not use the kitchenette but it was well stocked with hardware.

In a normal situation, I would have put four stars, but I put five to raise the average of the votes, because the hotel does not deserve such a low average. I don't know whether or not management has changed, but I stayed there for the dead bridge 2024 and I have to say that I was super-satisfactory: Modern room, comfortable bed (as requested), bathroom in excellent conditions, clean bedroom, some graphics and humidity signs on the walls but generally good conditions Acceptance Check-in in fact without problems in late afternoon, check-out also simple and in both cases very nice personal and Professional Cost Although booked at the last during a holiday period, the price was excellent Considering the average price in Bolzano (170€). Frokost and parking are payable, however, being close to the center, there are many options for parking on the street and walking 10min you can already find the first bars open early in the morning. Negative comments One bad thing, the climate is centralized and we didn't know how to lower it in the evening. When I asked in the reception in the morning, they told us that we just called them and they would have fixed it. Conclusion I repeat I don't know if the management has changed, but the hotel was in excellent conditions and I thank the sky for not reading the reviews before booking (which I usually do EVER but for the sake I forgot this time - if I would certainly not have booked here and I would have returned a lot of money since the experience was at last very little).