Goldenstern Townhouse

The staff is exceptionally friendly and provides excellent customer service. The accommodation offers a wide variety of breakfast options and is centrally located near historical landmarks. The rooms are well-styled and spacious.

A very sleek, modern and minimalist B&B in a pretty mountain town. We loved having a little terrace just outside of the bedroom. Our apartment had a small kitchen with a full size dishwasher but no fridge only a wine cooler, we found that odd. Also there were no real toiletries that you would expect from a 4* hotel. Breakfast was very good. However, if you have any mobility issues or just don't want to clim three flights of stairs each time you return then this hotel is not for you. The other main issue is that there is no reception after 6.00pm so if you arrive after that time you will have no help in getting your luggage up three flights of stairs.

Stayed here for several nights in the beginning of December 2022. We are so happy that we found this hotel and were able to book our rooms there. The hotel itself is historic and beautiful. It is comprised of two conjoined houses dating back many hundreds of years. The Rizzoli family who owns the hotel had it painstakingly restored and beautifully appointed. The famous Casanova resided in one of these buildings for a time when he had to escape Venice. The hotel is in the heart of the old center in the middle of all of the shops and restaurants. However it is not just the hotel building that makes this a "must stay" when visiting Bolzano. The staff are among the friendliest, helpful, interesting and professional we have ever encountered in our many years of travel. We simply cannot say enough good things about how welcome they made us feel and how helpful they were in recommending things for us to see, do and eat!... And are also quite knowledgeable about the history of the the building and Bolzano and the South Tyrol in general. We are particularly grateful to Manuela who made our visit so wonderful and memorable. She is a fine ambassador for not only this hotel but also for the whole South Tyrol region. We are also thankful to the other terrific staff who we've met including Delila. This is a beautiful hotel with outstanding and wonderful staff! We give it our highest recommendation and have every intention of returning in the not too distant future! Bolzano is wonderful and this hotel is a gem!