Anonymous User
December 15, 2023
I stayed at this hotel on a business trip. I had stayed there before. The experience was okay, so I booked it again. The room I was given this time had dead bugs on the bedding, and there were more than one or two. I don't know if it was because no one had stayed in the room for a long time or the bedding was not clean. After I checked in, I washed and worked first. I found dead bugs on the bed when I went to bed very late, so I cleaned it myself. The next day, I found the front desk and asked them to help change a set of bedding. The bedding used that night was cleaner. However, I stayed for two consecutive days. When checking in, the front desk only opened a valid room card for one day without informing me. As a result, I went back to the hotel at night and went to the room and ran down to reactivate the room card. The room was very far away, which made people angry. The front desk not only didn't say sorry, but also shirked the responsibility, which was speechless. In short, this experience was quite bad. The room facilities and environment are OK, the price-performance ratio is good, and it would be better if there were fewer strange accidents.
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