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Clean but bed was uncomfortable. Ok if your passing through but not one for a family stay

Needed convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great. For functionality cannot fault.

I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager. Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly. Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷

If you want a budget hotel this fits the bill.The room was clean bed very comfortable - extra pillows in the wardrobe and tea and coffee making facilities - Just of M1 - so if you are travelling very convenient. Breakfast was plentiful and well cooked - good value. Staff were very polite and welcoming and will definitely stay again

Ample parking. Sheffield is a bit misleading it's a 30min drive. It's southbound but only a short drive to turn onto northbound. Reception helpful and friendly 24hr. Free parking, rooms clean and beds comfy. Shower and bath work well. A decent place for a night stopover.

Worst night I’ve had in a hotel for years door’s banging nearly all night constantly noisy people obviously not working people. Seriously considering swapping hotels for next visit can’t risk that again