Design Club Collection

We stay at apartment 14 which was excellent. Spacy with all required amenities. Pretty close to city centre, about 15' walk from the train station, and close to to most of the worth seeing places of Bologna. There are many tratorias, caffes, pizzerias close by.

Location was ok ... centre but road works or buildings works at 7.30am was outrageous... no notification or email to say such things ... room basic enough although described as luxury... no change of sheets although there 5 days ... or even the bed made .. 2/3 staff at reception for what not sure... light flashing in bathroom all night... and air con on constantly...

The location can be quite noisey from the outside bin collection at late hours at night, but overall a very pleasant stay. The sofa beds could do with an upgrade. The mattresses were a little uncomfortable.

This is probably the worst experience we have ever had. PLEASE DO NOT TRUST the MISLEADING room pictures, we have been given a room with the smallest windows on the ground which can not be opened. The only window can be opened on the ceiling were half broken (please see picture)… the whole room looks like a dark cave when outside is a beautiful day. The air con can not be turned on, so the room is as stuffy as you can imagine… We later then find out: - DOOR COMBINATION IS NOT WORKING - SAFE IS OUT OF BATTERY - KITCHEN LIGHT CAN NOT TURN OFF - SOFA AND BED WITH CIGARETTE BURN if you travel with your family, please DO NOT consider this property: - PARTY NEIGHBOURS WITH LOUD MUSIC TILL 4am - OUTSIDE PARTY PEOPLE SCREAMING CAN BE HEARD IN THE ROOM Last but not the least, the staff who manage the property has no sense of customer service. Instead of trying to find a solution or offering alternative plan, the answer is “not our fault”…. If you are up for an very unpleasant trip, please choose this no-service, no maintenance, dark, noisy property…

Great location, budget furnishings, but generally clean and simple and acceptable for a short term stay. We had a cosy room and the room itself is fine. The building is lovely, old and restored. But the negatives are the doors are heavy and on a latch keypad and they slam, so you end up hearing others come home. And if you have a street room, the street noise is audible

Paid a premium for a nearly windowless place where everything was broken. Close to impossible to sleep. There were close to no window in our place which felt like a grotto. There is no reception so close to no service. We got 2 toilet paper rolls for 4 nights stay, asked for more, didn't get any within 24 hours, bought by ourselves. A light could not be turned off and we had to sleep with it in our face. The safe was broken, as well as the code door. To be honest, the one person in duty tried to help but had no power, also she fixed a few things, like the safe, and add a cardboard on the roof window so we could sleep on day 2. We asked to be moved to another room witha window, or get a refund, both were denied, with a terrible, quite insultant attitude, This was the most expensive, and most mediocre, B&B I even experienced, and I have been around. All of that for 400Euros a night. A shame.