Guest User
October 23, 2024
I had the pleasure of finding this hotel in a pinch. I was scheduled to stay at another Hilton Brand in Schaumburg and it was sub par at best. It seems that all brands room product in that area are run down. It was so bad that at 6pm on day of arrival, after checkin, I accepted a cancellation fee of one night and left. I then found/selected this Home2 in Bolingbrook in the app. I phoned before I booked and asked the agent if their hotel was nice. She assured me it was pristine, and assured me I would be happy. I took a chance and booked the honors rate. When I arrived, she had assigned a lovely room for me, and apologized for the experience I had at the other hotel and welcomed me. She was so kind and she knew I was exhausted and made check in a breeze. Once I entered the room, I was greeted by the smell of clean and beautiful room that was modern, well appointed and so well lit. The bed was super comfy and all the linens and towels were white and fresh. The room smelled amazingly clean and the bathroom was sparkling clean. The kitchen area has everything you would need if you wanted to microwave cook. There is a full size fridge and glassware, plates, etc. Housekeeping at this hotel are so on point, and always cleaning. Breakfast is timely and offers hot and cold options. Coffee and tea in the lobby is available 24 hours a day. The pantry/shop is well stocked with thoughtfully procured items, such as Modelo Beer, Baskin Robbin’s Pints (many flavors) and extensive snack and candy selections. They have a beautiful indoor pool and ample places to sit both inside and outside of the hotel. The grounds are well kept and there is plenty of well lit self parking. It is located near an Aldi grocery store, walking distance, a 5 minute walk, and a few other shops and dining within a mile. Both gentleman and ladies at the front desk were so kind and helpful. Housekeeping is excellent and they are so friendly. The breakfast team are also friendly and kind. I had business meetings in Chicago and Oakbrook and the commute was easy. 25 minutes by car to Oakbrook and 45 minutes to Chicago. They are right next to the highway but it’s so quiet at the hotel. They are about 30-45 minutes from ORD. Easy to fill up the rental car across the way and make it to ORD without refilling. 10/10 I will stay here again. It was so nice I added another night for fun to shop and see the area. This is such a well run hotel. Kudos to their GM and owners for their dedication and commitment to making this a wonderful Hilton option.