Hampton by Hilton Hotels in Boise

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

Location was convenient and breakfast was yummy. Free parking too

The Hampton Inn Boise - Airport hotel is conveniently located in Idaho off Interstate 84 and within minutes from the Boise Airport. We are less than five miles from the Boise Art Museum, Boise State University and Discovery Center of Idaho, six miles from shopping at the popular Boise Town Square Mall, and eight miles from Boise Factory Outlets. During the summer, enjoy the Roaring Springs Water Park only five miles away, beside the Boondocks Fun Center. Bogus Basin Ski Resort is 20 miles from the hotel. Within 0.5 miles of the Hampton Inn Boise - Airport hotel, guests can dine at Denny's, Kopper Kitchen, Murphy's, and TableRock BrewPub & Grill. Nature enthusiasts can also enjoy the Birds of Prey Visitor Center located five miles from the hotel.The Hampton Inn Boise - Airport hotel is also conveniently located less than five miles from corporate giants, such as Albertson's Company, Wells Fargo, Micron Technology Incorporated, Ore Ida Foods, Simplot, and NIFC.Our beautifully renovated property includes 64 rooms, complete with our On the House hot breakfast including biscuits and gravy, sausage and eggs, ham and eggs, along with a variety of bagels, muffins, cereals, fruits, juices and coffee. The Hampton Inn Boise - Airport hotel offers complimentary high-speed wireless Internet access, USA Today delivered to every room, a business center, complimentary fitness center access at Fitness 19, indoor pool and whirlpool. We also provide complimentary shuttle access to and from nearby Boise Airport.Whether traveling to Idaho on business or pleasure, Hampton Inn hotel guests enjoy amenities which include a 25'' TV with cable plus HBO, complimentary local calls, iron and ironing board, refrigerator, microwave, coffee maker and hair dryer, in every room. We also offer connecting rooms and cribs. Our King Study is spacious and includes a work bench and couch. Laundry/valet services are available for a nominal fee.We love having you here at the Hampton Inn Boise - Airport hotel in Boise, Idaho!