Best Hotels near Faenza Theater, Bogota

Good points. Nice swimming pool area. Has a gym/fitness room albeit limited. Mainly cycle and running machines. Staff polite and friendly. Rooms spacious and clean. Beds ok. Medium. Reasonable location. Staff tried to help next day with some room problems. Bad points. Rooms. No water in room. No mini bar. Showers cold first night. No welcome drink or anything on arrival after 24 hour travel. And nothing in the room. You literally couldn’t even buy any water in the room if you want it. No kettle, no mugs, no tea coffee. No anything. No shower gel. Shampoo only. Only 1 toilet roll. Only two towels. Fan not work in bathroom. Headboard literally degrading and falling apart. Two gin and ginger beers at bar in pool. £22!!!!! Uk money! Hotel 3 star maximum but with benefit of facilities like indoor pool and fitness room. Poor English or none by most staff. ( I understand maybe you could argue I should be speaking Spanish to come to a Spanish-speaking country. But this is the capital of Colombia and a tourist destination ) Room needed redecoration and maintenance. No instruction book ( where everything is etc ) Overall, for the money we paid its an okay hotel because it’s clean and has a fitness room, reasonable location and a nice pool. But some basic things really let it down like no water or tea or coffee facilities in the room. No mini bar. A greeting drink when you come in from a long trip would have made a huge difference and would all help. Personally, because these basics are missing, I would not stay here again.

In 14 years of traveling internationally, I have never been treated in such a rude manner. When I came here I told them that I was allergic to certain chemicals in cleaning, such as bleach. For the first week everything was fine, then the cleaner Cindy decides to use chemicals in my room, I came back and got a terrible reaction, then they changed my room, and all the sheets they put on the bed in the new room were stained or dirty or stank. I had to get them to change it six times to find clean sheets. Each time Cindy got angrier and angrier. She had no problem with me sleeping on dirty sheets. Then the new room they put me in was above the kitchen in restaurant so I could not sleep because of the noise starting at 7am finish at 10pm. Then they say they would air out the first room and I could go back in the next day, instead they put another guest in there. The next day after that guest had left the room, it still stank of chemicals -as they did not even clean it or open the window in the bathroom- (where the only air is) they left it filthy from the last guest, ( have photos) Cindy lied that she cleaned it (even though there previous guests towels were still hanging in the room, and she was very rude to me. She was angry that I communicated to the Management what was going on so she became malicious. Then the other cleaner Alejandro purposely took my sheet off my other bed in the noisy room and left me with no sheet. Then the receptionist Stephanie laughed in my face for five minutes when I complained, she then came up to my room and got a sheet and got me to help her put it on the bed even though I'm a paying guest (This was at 5pm after waiting all day for my room) I said the sheet was dirty, she got angry and went and got another, this one was also dirty and stank, so I said softly to her that this was also dirty, and she got so angry and just walked out of my room and ignored me. When I came back from the restaurant she left me locked outside for 15 minutes and did not open the door. Another guest who had just arrived was waiting to. It's 9pm and she will not give me a sheet. Do not stay here if you are a ”gringo” they treat you like an animal as they will not treat you in an equal manner if you do not speak Spanish perfect. I speak some Spanish but none of them ever slow down their Spanish so I can understand. They just speak super quick, with no care, also not one speak a word of English. (which is ok, but they could be patient with Spanish). And if you are in the middle of communicating at reception and a Latino comes up they will just ignore you in the middle of the sentence and talk them. I have traveled all over the world and without doubt Stephanie and Cindy are the worst staff I have ever seen at any hotel I have ever stayed at anywhere in the world. Bottom line is I just wanted to pay for a clean, quiet room, which is the purpose of a hotel. They seemed to have forgotten that.

I love the location! The apartment is beautiful and the building is very new. Just a short walk downhill to all the beautiful spots in the heart of Bogotá !

Hotel w bardzo dobrym położeniu w samym centrum przy głównym deptaku. Obsługa w recepcji bardzo miła i pomocna. Śniadanie w porządku. Jednak zdecydowany minus za brak klimatyzacji i wentylatora. Do tego okna, których nie można otworzyć. Pokój mały, więc przy ponad 20 stopniach na zewnątrz po prostu się dusisz. Dodatkowo przy hotelu dyskoteka, więc o spaniu nie ma mowy. Cena adekwatna do jakości pod warunkiem, że śpisz 1. noc

I solemnly recommend this hotel to my friends. Although he does not have the grand lobby and other hotel facilities. The rooms are clean and comfortable. But the location of this hotel is very good. Whether you go to the top of the mountain or visit the old city, the Golden Museum, Plaza Bolivar and other major attractions are within a five to ten-minute walk. The surrounding security and order are very good. Activities within this range, you are completely free from the backward chaos of Latin American countries. a feeling of. The city of Bogotá is also very beautiful. At the foot of the mountain, in the core area of the city, Latin America has a strong atmosphere, beautiful architecture and rich colors. This should be a good place to spend a daze on vacation. There is also an abundance of emeralds here, so the hotel staff can help recommend and take you to purchase. So I recommend this hotel and recommend this city. I also came to Bogotá with fear. After the two-day trip ended, my impression of this place changed. Of course, in remote places, pay attention to safety at night.

Good location near Museo del Oro. The check in was smooth. The receptionist was very kind and asked if I preferred a room at the back with less street noise. The room was more spacious than expected. Hot water and wifi worked well. The room showed age but was still very clean. Overall, I enjoyed my stay at Hotel Los Cerros due to its location and good value for money.