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DoubleTree by Hilton Bogota Parque 93
4.1/573 Reviews

DoubleTree by Hilton Bogota Parque 93

Bogota|0.25km from Huge inc
The hotel itself is of typical Hilton standard, rooms are immaculately clean, good size, great big comfy beds with good quality linen and fluffy pillows, a fabulous hot shower which after a month of travelling and mostly cold showers was a highlight, you cannot fault the room. The English speaking staff were helpful one of which gave us details of an English speaking Covid testing company which were super efficient. The location however is good with plenty of restaurants nearby, we walked to Chapinero for dinner one evening which was about 45/50 minutes but a good way to take in the city. Uber to the airport, Mount Monserrate and historic town were incredible cheap. A number of things that were just not good enough for a 5* hotel, firstly, and commented on by other travellers, there is no porter service for luggage, this is not something we ever need or use but it was glaringly obvious from the number of staff standing around the entrance watching customers struggling in with their cases that there is no effort or consideration to help which is the oddest thing and not something I have ever seen, even the taxi drivers will help you with your luggage. I do not believe Covid is a justification for this lack of service as their staff touch everything else customers come into contact with. Secondly, I was disappointed to see there was only one serving spoon for both scrambled eggs with ham and plain scrambled eggs which meant the ham had fallen into the vegetarian option for eggs, I established you could order fresh eggs, so I explained that I was vegetarian so just eggs but definitely no ham, I was very annoyed to wait over 25 minutes for eggs to arrive with a bit of ham in, again, this is just not acceptable anywhere let alone a 5* hotel International hotel The spa area was not particularly inviting, and only open early morning or in the evening and the sky bar area show in pictures is not open at all, it is also signposted VIP, so perhaps not open to all visitor anyway, so don't assume you will be able to sit overlooking the city. Just not quite good enough for a 5* hotel but all of this is easily fixed, just needs the Management to implement better staff training.

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Top rated hotels in Bogota

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Bogota Plaza Hotel
4.3/5104 Reviews
Great hotel, did not try the spa facilities as they closed at 9pm. Food on site was excellent. Staff friendly and most bi-lingual. The rooms do have sound proofing but I would suggest trying to get a high floor. Easy parking - overall would recommend
Hotel Andes Plaza
4.3/592 Reviews
I arrive at the hotel and they told me that they cant give me my room and don't give any reason they pretend to move to an other hotel just one of my five nights so I have to do double checking and check and the come back to this hotel, after arguing them they give me a room that have 2 beds for my wife and me, if you are going to travel Bogotá select any other hotel. ---- Llegué a mi hotel cuando procedo a hacer checking me informam que mi habitación tiene un no Se que problema me informan que la solución es cambiar una noche de hotel y luego tener que volver al hotel, después de quejarme con el staff deciden darme otra habitación y está tiene dos camas cosa que para mi esposa y para mí no es solución.
Icon 100 Luxury Apartasuites
3.9/527 Reviews
Although the room is not big, it has all the internal organs, the facilities are very new, it is worth staying
Hotel Windsor House Inn by Geh Suites
4.3/513 Reviews
Location cleanliness service etc.
NH Bogotá Pavillon Royal
4.2/576 Reviews
This hotel was a great base for our short stay in Bogota. Situated in a quiet and leafy part of the city, we dined in every night and didn't mind at all, as the food was very tasty. Our room was clean and comfy, though the fact you can fully open the windows on the 6th floor was disconcerting! The staff were very welcoming, polite and helpful and were prompt and professional in dealing with a problem with the laundry. Breakfast was amazing - so much choice. We'd definitely return
Hotel El Dorado Bogota
4.5/579 Reviews
Brian and Edison were a great help and made the check in and check out easy for me. When I wanted to eat late after hours, Brian went out of his way to bring food from an outside restaurant. Then, in the morning, they helped with finding a ride to the airport as well. The hotel itself was beautiful. Amazing room. Lovely tub with jets and a beautiful layout. I will stay here again soon!!

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