Bogota Usaquen Hotels

This hotel is of the PEOR, is located in one of the best areas of the city of Bogota, but I felt in a hotel in the center of Bogota, there is no cellularity there is not enough staff to provide services, One of the buttons has been working for more than 24 hours, the receptionist does not know customer service, the pessimism breakfast, have an old man attending all tables and almost no hears and the most absurd is that we ask you to prepare some eggs and the The hotel was very comfortable and very comfortable. In addition to this, they borrow the hotel for some events on the sixth floor that began on Friday from 8 a.m. to 8 a.m. where they play, they shouted with trompets and pits, today is Sunday and we have been holding this noise for three days We have complained on several occasions and no one does anything at all the receptionist who is the only one at the moment in the hotel. I SHOOT GOING TO RESIDENCE IN THIS HOTEL IS TERRIBLEEEE¡¡¡ PDTA: The only person who provided us a good service and you see that he has experience in service to the client was Sandra the reception person who was on Friday 12 at the morning.

It is a very good hotel located just a few squares from Transmilenio, you can also go to several places walking and it is very nice around it. breakfast quality is good, serve a buffet with fruit, cheese, jam, yogurt juice, eggs, bread, The negative thing this buffet has is that they serve waffles but there is no honey for them or marmelade, it was asked several times until the girl finally had to say that there was no. The room is comfortable and something to emphasize is that it always remains very clean and orderly what I love, the negative point of the room is that despite the hotel is in a very quiet and quiet area all night There is a engine that is continuously off which stops the good rest.

Reasonable price, clean and hygienic

I arrive at the hotel and they told me that they cant give me my room and don't give any reason they pretend to move to an other hotel just one of my five nights so I have to do double checking and check and the come back to this hotel, after arguing them they give me a room that have 2 beds for my wife and me, if you are going to travel Bogotá select any other hotel. ---- Llegué a mi hotel cuando procedo a hacer checking me informam que mi habitación tiene un no Se que problema me informan que la solución es cambiar una noche de hotel y luego tener que volver al hotel, después de quejarme con el staff deciden darme otra habitación y está tiene dos camas cosa que para mi esposa y para mí no es solución.

I love this place. This hotel is one of the best in Bogotá. What I like the most is the location and the breakfast buffet. The service as usual was OUTSTANDING. Mr. Pedro, Ana, and David were really professional and EFFICIENT. I booked the restaurant for a family reunion and my family and I had the best time. Thank you for all your efforts to make my experience UNFORGETTABLE. About the room, the mattress was really good. The room has a coffee maker with a selection of coffee pods and tea. The parking is very convenient and free.

Fast internet speed... near Chinese restaurant, my favorite

Dicen tener parqueadero pero no es así, piden dejar las llaves ( pero eso no lo deberían hacer ya que si le pasa algo al carro nadie responde porque no se hicenron las verificaciones, etc) , y por lo menos en mi caso, que pague para descansar a las 5am me estaban tocando la puerta para que moviera el carro y habiendo llegado a media noche, quiere decir que NO descanse y la plática que me pagué para descansar se perdió, y por otra parte los empleados son muy toscos y rayan en lo grosero para decir las cosas, en otras palabras DEFINITIVAMENTE NO ES LA OPCION SI SE VIAJA EN CARRO, QUIERES BUEN TRATO Y QUIERES DESCASAR.

The hair dryer that we were given was in bad conditions. It was very old, very dirty, full of hair, motorcycles, dirt, everything... And although that is not their use, my sister wanted to dry a little the moisture of her shoes, because it had rained that day, as it burned it, made very rare and alarming noises. But he was so hot... suddenly, he slowed down and began to discharge a very bad smell, when my sister wanted to see why, he found that he had burned his shoe inside. They should be more careful and look at what they give to guests.

Excellent attention, good breakfast. Good facilities of the hotel. The boy who serves at the very friendly reception helps one with the letter available from food sites near the hotel, which makes it easy for him not to go out to search

Modern hotel in good part of the city, although no restaurants within easy walking distance, but eating in the hotel restaurant was no problem with tasty food and good service although prices are higher when compared to restaurants elsewhere in the city. Spacious room, well designed , mini bar , safe, desk ,sofa, everything you want except control of the room temperature. We spent most of the time feeling cold in the room with no way to heat it (outside temp dropped to around 7-8C). Beds are very , very firm which is not ideal for anyone. Room pricing is very reasonable and represents good value. Caution with the breakfast buffet - our room was B&B, so we helped ourselves to the buffet only to be confronted with the manager half through our meal telling us that we had only paid for the basic breakfast and therefore needed to pay an extra 56,000pesos per person - the buffet was adequate but falls well below the offerings of 4 star hotels elsewhere. I did find pricing somewhere on the website that confirmed that full breakfast was 56k pp but I never managed to convince the manager that we should only pay the difference between basic breakfast and full breakfast , I felt cheated. One female member of staff on the front desk was very helpful and understanding and spoke good English and tried hard to help, but by this point we had decided not to use the buffet and buy food at local coffee shops close to the hotel. Our travel agent was to blame for only paying for basic breakfast but this was not explained upon check in nor were we told what we could eat without being fined. The good news was at check out when our 2 breakfasts we didn't attend were refunded giving us back approx 75K per day for 2 people, thus proving my point that we should have only paid the difference between 75K and 112K for 2 people to upgrade. Check what type of breakfast you are entitled to and there will be no problems, change the mattresses for something softer and actually plug the thermostat in the rooms into the heating/cooling system and this hotel would easily score 100%