Four Seasons Hotel Casa Medina Bogota

Great hotel and staff and it’s amenities. When I was checking in trip.com customer service really helped me. Reception staff of the hotel I notice was surprised to see a man of color staying at the hotel.

Brunch was in a lovely space but it was overpriced (even for a Four Seasons) and underwhelming - limited selection, frequently out of dishes, and the service was poor - multiple requests for coffee and water (in Spanish) had little effect. Better options abound nearby.

Hotel was lovely - had a boutique hotel feel with great service. Situated in a lovely area - very safe and great to have so many exceptional restaurants on your doorstep. Also walkable to both Parque93 and Chapinero, which we did several times. Enjoyed an evening in Boulevardier - really charming service and great drinks. The only negative for me was the breakfast - so incredibly expensive, when there are such amazing and considerably cheaper options.

Expectations always run high when it concerns a stay at a Four Seasons hotel, but this property disappoints in multiple respects: 1. the property was built as a private residence in what was an extraordinary mansion-filled street, but most of those homes are gone, and the street is no longer all that nice, even though it is near a lot of good restaurants. 2. Because the property required reworking to make it into a hotel, there are steps everywhere, and they can be treacherous because they are all rather dark wood. 3. The staff tried to help us make tour reservations, but they were not all that competent; and all the tours they arranged were *very* expensive. Much better to book directly with Viator, in our personal experience after doing it each way twice this week. 4. The rooms are fine but nothing special. Compared to the hotel in Cartagena where we stayed right before flying to Bogota, the FS rooms are little better than average other than the bathrooms which are very nicely appointed albeit with only one sink. 5. Because it is on a busy street, there is a lot of street noise that repeatedly woke us at night. That said, the bed, pillows and linens were excellent. Lunch in the bar was good - we had multiple courses of local specialties and the service was top notch. I particularly like Hanz, an energetic young bartender. And some of the best restaurants in Bogota are within a mile of the property.

Lovely boutique-style hotel. However, not quite up to the Four Seasons experience we have come to expect. Front desk staff are all very friendly and helpful! Our room, #301, was nice, but a bit understated. No view to speak of. Small bathroom with no storage space, but a nice walk-in shower. Bed was very comfortable and what we’ve come to expect of a Four Seasons. Disappointed in the food - OK, but nothing special, although there are many excellent, walkable restaurants nearby. Was disappointed in the overall area. Not much out side of the restaurants to see. Wish we had opted for a hotel in a more happening area, although we did feel very safe walking about here.

Four seasons has 2 properties in Bogota. The landmark building was built in 1946. The decor, Art, furnishings give a cosy feeling of a home set in the mountains and you want to curl up and stay for a little while. I booked a Grand Premier Room through my Amex Platinum Fine Hotels+Hotels benefits which include: room upgrade when available, 12pm check-in, daily breakfast for 2, WiFi, late check out, $150 spa services credit. The hotel recognized all but the room upgrade. The room I booked was beautiful. With a fireplace which the hotel will light for you upon request. Large tool with a beauty seating are, wood floors, huge closets, and of course the Four Seasons bed and bedding. The kind you don’t want to get of on the morning. The only downside was the TEENY TINY bathroom! 2 people sharing is impossible as only 1 person barely fits at a time. Great water pressure in the very dark shower, and great products, but, uncomfortable bathroom with a window to the building next door. The room had no view either. An upgrade of same room with an actual view would have been wonderful and maybe a bathroom larger than a box. With zero counter space, which all women need. Maybe a shelf or cart of some sort would be good so as not to have everything falling in the sink because there’s no room on the bathroom counter. Toiletry amenities were standard for Four Seasons and expected. Turn down service was average nothing special. When it’s is exceptional, the housekeeping staff tidies up the room and your toiletries have a linen placed underneath and cords get rolled up, sometimes a eye glasses cleaner under your glasses or a jewelry pouch under jewelry. Little touches that say this is Four Seasons service and you are special. None this happened so it was average. Room was dark anyway for lack of view so not a difficult task to close drapes and turn down the bed. Breakfast buffet was incredible! The speakeasy in the basement had the best cocktails and ambience and I preferred hanging there. The courtyard with afire going was a great place to work and have a glass of wine or coffee. I enjoyed the spa and the staff in the spa. Enjoyed the area and coziness of hotel and staff. Would have enjoyed an actual upgrade and a larger bathroom but I will stay here again.