Mercure Bogota Bh Retiro
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1 night
1 room, 2 adults, 0 children
All properties in Bogota
Mercure Bogota Bh Retiro
Cl. 80 #10-11, Chapinero, Bogota, 110221, Colombia
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Amenities
24-Hour Front Desk
Bar
Airport drop-off
Business Center
Wi-Fi in Public AreasFree
Coworking Spaces
Tour/Ticket Service
Front Desk Safe
All amenities
Property Description
The hotel is a five-minute walk away from exclusive shopping malls and is very close to the T Zone, one of the city's most exclusive entertainment areas where you will find top restaurants, bars and nightclubs. The hotel's 53 rooms are equipped with minib ar and LCD TV with cable channels, high-quality bed linen and tea and coffee making facilities. The hotel boasts a fitness center, sauna, meeting rooms, laundry service, 24-hour reception and car park
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8.8/10
good! thank you
All 20 reviews
Surroundings
Airport: El Dorado International Airport
(14.8 km)
Train: Usaquén
(4.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

14
Standard Queen Room
1 Queen bed
Non-smoking
Private bathroom
Minibar
LCD TV
Towels
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Guest Reviews
8.8/10
Very Good
20 reviews

- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Bogota

Aleksandra
October 23, 2023
good! thank you

Anonymous User
March 23, 2025
The room is too small, the chairs are too bad, there is no free bottled water (without prior notice, charged at 18000cop per bottle, 9 times the price of Jumbo, fortunately the bill was deducted by reimbursing the bottled water through communication), I will probably not choose this hotel again in the future
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Guest User
May 5, 2024
Very satisfied, highly recommended
Original TextTranslation provided by Google

Guest User
June 28, 2025
位置好 乾淨
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Guest User
December 15, 2024

Located in a residential neighbourhood and faces a park. We were upgraded to a privilege room (704) because of our Accor status. The room is towards the back of the hotel and away from the street. The room was basic but comfortable. No heating or cooling but we didn’t miss it. A lot of restaurants within walking distance. Had a soup at lunchtime just across the park at Arbol del Pan -Nogale only COP 15000 each.

Guest User
April 14, 2024

Do not stay at this hotel if you don’t speak English and want proper customer service. The receptionist are downright rude and yell at you for not speaking in Spanish and will continue to talk to you in Spanish even if you try to translate and communicate with them with an app. Read your receipt carefully as well as they will add additional charges already paid. All these with a very bad customer service personal and other unprofessional gestures in between. The room is okay but appliances need update as they are in their last leg. Management - at least hire one person who is bilingual that can be reached by phone. The best part of the hotel is its breakfast along with an amazing service. Caring and hospitable people greeting you in the morning. If they change the front desk personal, upgrade old appliances and towels, the hotel has a potential to be great.

echogcy
January 17, 2024

I stayed for 2 nights as part of the trip to Colombia. Hotel is very nicely and conveniently located in El Retiro district of Bogota, to be even more precise in Zone T - which is the most luxurious area in Bogota with a lot of luxury hotels, fancy restaurants and shopping malls. I would say location and price are 2 best things about this hotel, as in all other terms it is just average business hotel - definitely not a destination for romantic getaway, however more than enough to just spend 2 nights exploring Bogota. Historic center and Monserrat mountain are 20-25 min by car and Airport is more or less same distance (without traffic) which considering the size of Bogota is quite close :) Rooms are clean and quite spacious, Privilege rooms (to which I was upgraded as ALL Platinum member) have bathrobes and slippers, views can be different depending on which direction your room is facing - mine despite being Privilege room was facing the other building which was not very appealing. Breakfast is just average - they cook omelet which is very good and have some fruit selection - otherwise not a huge variety. Hotel doesn't have restaurant - only breakfast room and small nice bar in the lobby, which though is serving limited list of drinks (however the barmen, apologies forgot the name was really nice guy). They also have small gym on the last floor as well as sauna. Overall, I can recommend hotel for those just looking for the place to sleep for 1-2 nights as location is really great and price reasonable, while definitely not for longer stays and not for any couples or family trips.

Guest User
May 31, 2023

I have been using this hotel now for more than five years as we have an office nearby. The hotel is clean and well managed. I had a recent issue with a member of staff when I had asked for help but later the hotel went out of their way to resolve the issue and I reflected on the matter that in fairness I was probably also tired and jet lagged after a day travelling from Europe. Least to say, the hotel gives great service and I would recommend it to anyone needing a place to stay in central Bogotá

Guest User
May 29, 2023

Unhelpful staff who just want to close as quickly as they can to go home… Asked for some food and a drink, everything was closed/closing….I got a drink, no food after 2100, yet I was told at check in open until 2130. Tried to order a pizza…recommended I use a local app, my phone needed to accept local tracking and many conditions…just asked if the reception could please order me a pizza from anywhere….no, not possible, and my fault for being inflexible and not allowing access to my phone. That might sound petty..but not what I want first hour on a business trip. Will be checking out first thing.
Services & Amenities
Most popular business facilities
24-Hour Front Desk
Bar
Airport drop-off
Additional charge
Business Center
Wi-Fi in Public Areas
Free

Bar
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Airport drop-off
Additional charge
Business Services
Coworking Spaces
Business Center
Front Desk Services
24-Hour Front Desk
Tour/Ticket Service
Front Desk Safe
Languages Spoken
Spanish
Food & Drink
Room Service
Bar
Public Areas
Public Audio System
Elevator
Cleaning Services
Laundry Service (On-Site)
Additional charge
Safety & Security
First-Aid Kit
Fire Alarm
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–16:30
Check-out: 11:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.
Breakfast
TypeContinental
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2017
- Number of Rooms: 48
Phone:+57-6017563177
Email:ha536-re@accor.com
The hotel is a five-minute walk away from exclusive shopping malls and is very close to the T Zone, one of the city's most exclusive entertainment areas where you will find top restaurants, bars and nightclubs. The hotel's 53 rooms are equipped with minib ar and LCD TV with cable channels, high-quality bed linen and tea and coffee making facilities. The hotel boasts a fitness center, sauna, meeting rooms, laundry service, 24-hour reception and car park
Frequently Asked Questions
What are the check-in and check-out times at Mercure Bogota Bh Retiro?
The check-in time at Mercure Bogota Bh Retiro is 15:00-16:30 and the check-out time is 12:00.What are the check-in and check-out times at Mercure Bogota Bh Retiro?
Are pets allowed at Mercure Bogota Bh Retiro?
Unfortunately, pets are not allowed at Mercure Bogota Bh Retiro.Are pets allowed at Mercure Bogota Bh Retiro?
Does Mercure Bogota Bh Retiro provide breakfast?
Yes, guests at Mercure Bogota Bh Retiro can enjoy breakfast during their stay. Breakfast option(s): Continental. Does Mercure Bogota Bh Retiro provide breakfast?
How much does it cost to stay at Mercure Bogota Bh Retiro?
Prices at Mercure Bogota Bh Retiro are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Mercure Bogota Bh Retiro?
Which airport is closest to Mercure Bogota Bh Retiro?
El Dorado International Airport is the closest airport to Mercure Bogota Bh Retiro, and it is about 31 mins from hotel by car (14.8 km).Which airport is closest to Mercure Bogota Bh Retiro?
What is the cancellation policy for Mercure Bogota Bh Retiro?
The cancellation policy for Mercure Bogota Bh Retiro varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Bogota Bh Retiro?
About This Property
Nearest Airport | Bogota Airport |
---|---|
Distance to Airport | 17.34KM |
Distance to Train Station | 4.76KM |
Average Price From | MXN2299 |
Hotel Star Rating | 4 |