To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness4.0
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All reviews(88)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(1)
Summer bell
Junior King Suite-Non-Smoking
Stayed in Jul 2024
Travel with friends
71 review
1.0/5
Posted on Aug 19, 2024
booked for 3 days. Unfortunately due to visa problem unable to travel to Bogota. I had cancel the booking on the travel date and requested if the hotel able to make any refund for the 2nd and 3rd day however was deny
Kamibella
Executive Queen Room
Stayed in Oct 2023
Family
13 review
3.5/5
Posted on Nov 26, 2023
Our experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault
Carlos3D
Executive Queen Room
Stayed in Dec 2023
Business travelers
7 review
4.5/5
Great
Posted on Mar 8, 2024
In general very good, what is necessary for an agile business trip. Good ubication
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Hexihua (Alex He)
Junior King Suite-Non-Smoking
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Great! Very suitable for business, tourism, etc.! There is a great seafood restaurant next to it!
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Anonymous User
Executive Queen Room
Stayed in Jan 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 5, 2023
Very nice hotel, close to the business district, breakfast is also very good. Try not to go out at night, even if the law and order nearby is good. Avoid rush hours in the morning and evening when traveling, or there will be really heavy traffic jams
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Guest User
Executive Queen Room
Stayed in Apr 2023
Business travelers
23 review
4.7/5
Amazing
Posted on Jun 21, 2023
The room is generally ventilated and a bit stuffy, but everything else is good
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Anonymous User
Executive Queen Room
Stayed in Feb 2023
2 review
4.7/5
Amazing
Posted on Mar 6, 2023
#positive #I was happy with the Location, Room Size, Natural Light in the Room, Nearby Shops, Convenience of Transport; The location is good, and the neighborhood is rich and safe. It is close to the 93 Park Business District, so there are many restaurants and bars. But it is really too congested during rush hour, close to the road, and the sound insulation is average
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Guest User
Executive Queen Room
Stayed in Apr 2023
Business travelers
7 review
4.7/5
Amazing
Posted on May 23, 2023
Except the room is small, everything else is ok.
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Jaqueline Melego
Executive Twin 2 Camas
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 14, 2022
Very pleasant and comfortable stay. Good location, lots of things close by.
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张家维
Executive Queen Room
Stayed in Apr 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2022
The waiter can speak English, which is very convenient. The overall feeling is not bad. The hall is very clean. The breakfast is rich in variety, including fruit and bread. It is very comfortable to eat.
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Angela Puémape
Executive Twin 2 Camas
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 27, 2024
Muy bonito el hotel, limpio y el personal muy amable, ubicado en una zona bonita y tranquila