Grand Hyatt Bogota Reviews

The staff made an extra effort to make our stay a special one. The corner suite Andes view is fantastic. More ala carte menu options would be nice.

This is an impressive hotel in Latin America, especially in Colombia. Good location, quiet and convenient. The room is very spacious and the facilities are very new. The afternoon tea at 5:30 pm every day on the 13th floor is also very rich and high quality. The swimming pool is spacious and bright, and the gym is fully equipped. Not to mention in Colombia, it is also an excellent hotel in the United States. I give it 6 points out of 5. I will only stay here in the future.

Not as good as expected

Enjoy your stay ❤️.

Just like that...

The Grand Hyatt in Bogota is well-placed, closer to the historic centre than many others. In house restaurant is good with a great spread for breakfast and lunch. Some evenings there was a parrilla but other good restaurants are a short taxi ride away too

I have stayed here twice now for business. I think it is one of the best hotels in Bogota. It’s pet-friendly, and the rooms are very nice. The only 2 “bad” things are that it gets super busy and the rate changes dramatically; one night can be 180, and the following, it can be 400! That makes it hard to choose this hotel whenever I come to Bogota.

Our stay was fantastic and the staff were incredibly helpful and friendly. I highly recommend getting a room with Grand Club access on the 13th floor as it has spectacular mountain views and the breakfast and cocktail hour food was delicious.

Grand Hyatt Bogotá did not disappoint, great transportation team, super attentive staff.

The place was very nice, quite and clean. My issue was giving worng information at checking telling me we would get only happy hour for $60 per day from 5:30 to 8:00 pm. We requested 3 nights! At check out only to find out we were charged for four days. Also found out that breakfast and lunch was included which was never explained by Jessica at check-in. I requested to speak with a manager and all she said was nothing she could do about it, no apology.

Sophia the concierge was very helpful with transportation and also a request to rent bicycles.

Very nice hotel, I highly recommend it to anyone who is looking for a great place to stay while visiting the beautiful city of Bogota.

The hotel is great. However my main complaint is that in Bogota you need to have a trusted transportation that is not going to over charge. I suggest reserving an hotel transportation from the airport. Do not use the local taxi at the airport. The hotel transportation is better and safer. After arriving/stating in the hotel you shoukd use the yellow taxi that is cheaper outside the airport.

The room was never cleaned and it seemed housekeeping was not around. I was double charged for lunch and transport from airport. The amenities are amazing. The room not ready until check in but that’s ok. Good breakfast and dinners.