Hotels Near Convent of the Holy Family in Bogota

We arrived at this hotel in the early hours of the morning (4am) after a long haul flight from the U.K. We were obviously very tired and check in was done very quickly and without any stress. We were taken up to our room which, on the face of it seemed spacious and nice, if a little tired, and went straight to bed. I can't fault the customer service, everyone was very professional, polite and welcoming. Disliked · As I showered the following morning, I noticed a dripping coming from the ceiling above the toilet and the ceiling was bowing. We agreed that once we were ready we would report this to reception. I was just drying my hair and there was a big whoosh and part of the ceiling came down! Luckily, no one was hurt but I am surprised that the housekeeping service had not picked up on the leak previously, as this had obviously been building up for some time! I called a lady from housekeeping who was along the corridor from us and she came and had a look and we were swiftly moved to another (not so nice) room that had a ceiling but we guessed had not been used for a while as smelt musty and when we ran the tap the water initially came out brown! It was the first day of our holiday and for the sake of one night didn't want to make a fuss! From our experience, the rooms badly need a refurb but the customer service we received was good.

This is a great place for a basic stay. The breakfast is good. There is plenty of hot water, which you need in a chilly place like BOG. There is a little table with a couple of stools if you want to eat in your room. The bed is fine and so is the bathroom. The cleaning staff works hard. There is a TV that had CNN in Spanish, which I enjoyed. The area is good, near Chapinero. There is no safe in the room, but there are cameras in the hallway, and the reception will store your valuables. I don't know why anyone would ever complain about this place. Yes, the rooms are small, but it is a budget hotel. Perfect for sleeping, showering, and resting. It is clean and quiet too. It is by a hospital so no loud bars at night. I stayed in room 926 which was great. It was on a high floor room, and on the side of the building with an incredible view of the city, as the hotel is perched on a hill. AMAZING VIEW. The front desk is hardworking and friendly. The only downsides. I think there is central climate control. No thermostat in the room and no A/C in the room. No phone in the room so you need to personally go downstairs for anything. Also, the internet sometimes cut out. So someone coming to see me was trying to call me and the internet had cut out. Also, the internet would cut out and I would have to reconnect on my own when going from my room to the lobby. I knew it was a budget hotel with a small room so I knew there would be no fridge.

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

Everything was good super good food buffet style, the staff maximum , purge pulp, Recommendation , have tourist suggestions to places to visit x the tourists.where are the recreation places,where you can buy.ect

Let me start with the positives: As Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and have a good shuttle service. As you can expect from Courtyard by Marriott (I am a platinum member) rooms are nice and the restaurant was good. Stuff were friendly. I would have rated it at 4 stars but… We wanted to get to Zipaquira Salt Cathedral (Catedral de Sal) and asked the receptionist’s help. They communicated with the transportation services they use (GERF) and gave us a quote of 220,000 COP for a minivan. Yet, on the night before travel they have told us the price is actually 379,000 COP. They have admitted they have made a mistake and the manager even suggested to compensate us with dinner for the honest mistake. I showed him the lonely planet book showing an estimated price of up to 160,000 COP for a taxi to Zipaquira which includes 2.5 hours wait at the Salt Cathedral. He mentioned their transportation services (GERF) includes a wait of up to 5 hours which would allow us enough time to visit the Cathedral and enjoy the city. We have accepted the offer and thought it was a real nice gesture from the manager to compensate us. After we have finished the visit to the Cathedral which took us about 2 hours, we have decided that instead of staying at the city we would prefer to go to Monserrat which is just a short detour from the way back to the hotel. We have asked the driver if we can spend the rest of the wait time on Monserrat instead and he acknowledged it. We spent about 2.5 hours to visit Monserrat. When we arrived back in the hotel the driver asked for 535,000 COP claiming the agreed total travel time they have committed was 5 hours, not the wait time as communicated and agreed by us. Given the trip to Zipaquira is about 2 hours each way that obviously doesn’t make sense as it means it allows only 1 hour at the Salt Cathedral and no time at the city. It means they have known we would need to pay much more. We have discussed it with the hotel reception and asked to talk with the manager who was not at the hotel but they were unable to resolve the issue. We have reluctantly paid the difference but felt we were cheated (…and paid almost 3 times a regular taxi service we could have ordered). Must admit the hotel gave us the dinner for free as promised but in 2 weeks of traveling in Colombia using hotels to arrange our transportations it was the only incident we have faced. Bottom line - good hotel but we felt cheated which ruined our experience. Suggest NOT to use their transportation services (GERF - see picture attached) or at a minimum be very specific and put the terms in writing to avoid such bad feelings and experience.

The best thing about this property is its proximity to the airport. For a 1 night stay it is perfect. Free shuttle included, however you should go to the 2nd floor door nr 5 to find a lady there with the hotel sign. Check was a slow, however check out was very fast Restaurant at night was extremly slow once order was taken

Every time I go to Bogota, I always choose SONESTA Hotel. Because of its convenience, there is a large supermarket Exitro across the road. There are many restaurants on the third floor of the supermarket. It is convenient to eat and the public security around the hotel is OK. Breakfast is on the 3rd floor. The hotel's facilities are still very complete, remember to choose the room number ending in 33-38, so that the room has a good view and will not be blocked! The reception is not bad, the hotel is not far from our company office,

Buen recibimiento en el Lobby , las habitaciones super limpias y el tendiddo bonito; zonas comunes perfectas para pasarla en familia . El clima buenísimo, todo el personal (camareras) en perfectas condiciones y organizada, poseen información breve de las zonas húmedas.