DP Traveller
February 15, 2023
I rarely give reviews below 3, and after weighing I still have to provide a review so that it becomes a lesson for hotel management so that it can improve and be much better in the future.
Minuses:
- Room Cleanliness: Insufficient, because the sheets have lots of stains. Actually, I don't feel comfortable, just seeing the children and nephews who are small are happy, so I'm happy too. Feel at home staying 1 night at this ecolodge.
- Those who want calm and silence, can't get it here. The material for the walls of the room is a kind of tarpaulin, so sounds from outside can be heard clearly. I am aware that this concept is 'glamping' or 'glamour camping' so don't expect the walls to be like a building. It's just that, right next to our room, there was construction going on, so you can imagine what the noise was like, from the sound of construction to the sound of the workers. Even when taking a shower and * sorry for defecating, the sound of the handyman next door is very clear, making it very uncomfortable. It was as if they also heard, because when my sister called me from her position on the bed and my position was on the toilet when I answered and chatted a little with my sister, the sound of the handyman was silent, who had been talking as if they were listening to our conversation. So it's not very private.
- The path to the ecolodge, which is very dark at night. There was no explanation, when it was conveyed to the receptionist when checking out they only smiled and nodded. Actually all the staff are super friendly, only the hotel is lacking.
- You are not allowed to bring food from outside, seen from the sign that is displayed from the entrance and also informed on the official Instagram account. It's quite funny, my experience is staying in 5-star hotels in the same class as Intercon**n***al, Hil**n, Raf*l**s, Shang**l*, I can receive food ordered via ojol and it can also be deposited at security. I thought maybe because this ecolodge has a coffee shop & restaurant for the public. But on second thought, star hotels also have restaurants and coffee shops, but that doesn't prohibit bringing food from outside. Amazed.
- The main line from the ecolodge exit is closed. This point really disappointed me. Why didn't the hotel notify far before check out time that at 12 noon / at check out time, the main road in front of this ecolodge was being cast????? Highlighted, yes, at check out too! As a result, guest cars that were already at the CO piled up at the exit gate. It's complicated in the exit area, directed to an alternative road by the hotel, but it's very steep. Until a car gave up and came back, they said the car tires were just spinning in place because they were stuck on the ground. I am attaching this documentation. When the guests were queuing on the alternative route, we were all nervous. Please be worried, when the car is pushed up there are a lot of people because it is on a steep dirt track. How about an inn that claims "glamour" 4 stars "with a 5-star view at street prices" like that, don't give notice to the guests first. Those who wanted to relax felt refreshed when they came home, but when I checked out I became restless. Please management pay attention to things like this.
I thank the local residents, guests, maybe there are hotel staff who have helped push our car up the steep ground.
plus:
- Infinity swimming pool with views of green trees
- Affordable price, for family capacity, with a Type Lodge room C (capacity of 6 adults & 3 queen beds)
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