Guest User
September 19, 2024
We stayed at Sianji Well-Being Resort as a group of 10, and despite booking last minute, we were offered a fantastic upgrade to two penthouses. This was a great start to our stay! The resort is beautiful, the rooms are modern, very clean, and extremely comfortable. Facilities and Amenities The swimming pools were spacious, offering plenty of space to relax and swim, with easy access to a beautiful beach and all the necessary amenities nearby. The entire property was spotless, and we were very happy with the facilities. Booking Confusion We did have some confusion when booking. While TripAdvisor initially indicated that the booking was all-inclusive, once we began selecting our rooms, it showed "Breakfast only." When we contacted the hotel, we were informed that it was a misunderstanding caused by European booking sites and that the resort is only breakfast-inclusive in the winter. However, when we arrived, the manager insisted that the booking was indeed "Breakfast only," which was a bit frustrating, as we had received different information over the phone. Despite this, the breakfast itself was excellent and we thoroughly enjoyed it each day. Dinner Experience When we inquired about dinner, we were quoted 1500₺ per person by the manager. After dining, we were charged 1700₺, with the explanation that the 1500₺ included a 15% discount. This was another small frustration, but at checkout, the receptionist was kind enough to fix the issue, which we appreciated. Spa and Turkish Bath We also enjoyed a couple of massage sessions and a Turkish Bath experience. The spa was beautiful, and the massages were relaxing and well-done. The only thing that could have enhanced the experience was some soothing music in the treatment rooms, which were oddly silent. Other Highlights One of our guests had a camper, and the hotel kindly assisted us with parking it nearby, which was a great help. We did experience an unfortunate incident where one of our group members slipped and broke her wrist due to a slippery entrance on a rainy day. We had to visit the hospital as a result. Additionally, I got stuck in the lift for a few minutes, and none of the buttons, including the emergency button, seemed to work. Despite these hiccups, overall, we had a great experience at the resort. The majority of the staff were friendly and accommodating, although the management could improve in terms of handling booking details and communication. I would recommend Sianji Well-Being Resort for its beautiful setting, great facilities, and relaxing atmosphere.