Playa Caracol Hotel & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Boca Del Rio
Playa Caracol Hotel & Spa
No. 5 of 4-Star Select Hotels in Veracruz
Av. Mocambo # 526 Col, Collado y, Boticaria, Boca Del Rio, Veracruz 94293, Mexico
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Highlights
Ideal location
Lots to do
Free parkingAmenities
Outdoor swimming pool
Exclusive Beach Area
Spa
Massage Room
Fitness Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This beach hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 4.4 mi (7.1 km) from Veracruz Aquarium.
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8.0/10
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 100 reviews
Surroundings
Airport: Veracruz International Airport
(11.2 km)
Landmarks: Verasurf surf school - escuela de surf
(<100m)
Landmarks: Quinta Sobre las Olas
(110m)
Landmarks: Quinta Ulibarri
(200m)
Landmarks: Hermanas Clarisas Capuchinas
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Double Room, 2 Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Balcony
Check Availability
9
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
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Guest Reviews
8.0/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.0
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Boca Del Rio
Lori
June 22, 2025
It was lovely! It cost less than hotels with fewer amenities. I'll definitely stay again!
-
Jorge
April 9, 2025
It was nice and clean place, pillows were too hard, place is far from main places
Patricia E
December 2, 2024
The staff was very helpful and pleasant. The grounds were meticulously kept. The property was beautiful.
Charlee
October 13, 2024
Amazing pool. Perfect beach. Room was very nice. The staff did not allow us to bring any food or drink to the pool area. I understand but I think water should be allowed
Andrew
September 5, 2024
The hotel was nice other than 3 things:. 1. A large federal comuser sticker on the front door saying they were shut down. 2. The mold on the bathroom ceiling. 3. The lack of Air Conditioning in the restaurant. Other than that, it is a very nice place to stay.
Rosario
October 18, 2024
The room wasexactly like the picture, very clean. The view to the beach was great.
Moises
April 17, 2024
Great Stay
Beach access, friendly staff, close to many places to shop and eat. Great stay, would recommend.
Barbara
February 11, 2025
Everything was ok
arturo
July 30, 2023
I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice.
Pool was a little green could use a little maintaince
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Car Rental
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Business services
Multi-Function Room
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Snack Bar
Bar
Room Service
Public areas
No Smoking in Public Areas
Smoking Area
Garden
Elevator
Health & wellness
Spa
Additional charge
Beauty and Makeup
Fitness Room
Massage Room
Foot Bath
Activities
Public Beach
Beach Umbrella
Exclusive Beach Area
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Children's Meals Available
Children's Pool
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: MXN$350 (approx. NZD 33.32) per person per night |
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel


- Cash
Property Description
- Number of Rooms: 21
Phone:+52-2291307272
Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This beach hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 4.4 mi (7.1 km) from Veracruz Aquarium.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Check-in at Playa Caracol Hotel & Spa is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Does Playa Caracol Hotel & Spa have a swimming pool?
Yes, Playa Caracol Hotel & Spa has a pool.Does Playa Caracol Hotel & Spa have a swimming pool?
Are pets allowed at Playa Caracol Hotel & Spa?
No, pets are not allowed at Playa Caracol Hotel & Spa.Are pets allowed at Playa Caracol Hotel & Spa?
Does Playa Caracol Hotel & Spa provide breakfast?
No, Playa Caracol Hotel & Spa does not include breakfast. You can find nearby restaurants and cafés that serve breakfast. Does Playa Caracol Hotel & Spa provide breakfast?
How much does it cost to stay at Playa Caracol Hotel & Spa?
Prices at Playa Caracol Hotel & Spa may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Playa Caracol Hotel & Spa?
Which airport is closest to Playa Caracol Hotel & Spa?
The nearest airport is Veracruz International Airport, just about 20 mins from hotel by car (11.2 km) away.Which airport is closest to Playa Caracol Hotel & Spa?
What is the cancellation policy for Playa Caracol Hotel & Spa?
The cancellation policy for Playa Caracol Hotel & Spa depends on the room type and booking terms.What is the cancellation policy for Playa Caracol Hotel & Spa?
About This Property
| Nearest Airport | Veracruz International Airport |
|---|---|
| Distance to Airport | 11.17KM |
| Average Price From | NZD163 |
| Hotel Star Rating | 4 |









